Hiring for Business Support in the UK.
Although the level of recruitment didn’t reach the levels of 2022, there was a steady stream of temp jobs and an increase in companies hiring on a Fixed Term Contract basis.
Businesses have been faced with a shortage of candidates; people are cautious about moving in these uncertain times. Business Support professionals still value flexibility in their working patterns, and it is often as important to them as salary and benefits. Offering hybrid work is certainly a plus in the eyes of candidates.
Recruitment processes have taken longer as organisations have been cautious too. Given the scarcity of candidates, the pace of your hiring process could be the difference between success and losing out on talent to competitors.
In demand roles
- Sales Administrator
- Customer Service Executive
- Personal Assistant
- Facilities Coordinator
- Administration Assistant
Valuable skill sets
- Sales Order Processing
- SAP/CRM
- Customer Centricity
- Advanced Microsoft Office
- Adaptability
Up, down or flat? The state of salaries.
Salaries levelled off in 2023, and companies were reluctant to flex their offers to secure the right talent. It is important to offer pay that meets candidates’ expectations - the salary data in this guide will help you benchmark against the average industry rates.
Business Support salaries in the UK
| Job Title | Sector | Sub Sector | Location | |||
|---|---|---|---|---|---|---|
| Job Title | Sector | Sub Sector | Location | 0 - 3 years | 3 - 5 years | 5+ years |
Administrator |
Office Support | London | £22,000 - £26,000 | £28,000 - £35,000 | £35,000 - £38,000 | |
Office Junior |
Office Support | London | £22,000 - £28,000 | |||
Sales Support |
Office Support | London | £23,000 - £26,000 | £26,000 - £30,000 | £30,000 - £36,000 | |
Team Secretary |
Office Support | London | £26,000 - £30,000 | £30,000 - £38,000 | £38,000 - £45,000 | |
Executive Assistant |
Office Support | London | £40,000 - £50,000 | £50,000 - £60,000 | £60,000 - £75,000 | |
Office Manager |
Office Support | London | £35,000 - £40,000 | £40,000 - £45,000 | £45,000 - £55,000 | |
Facilities Manager |
Office Support | London | £30,000 - £40,000 | £40,000 - £45,000 | £45,000 - £55,000 | |
Facilities Coordinator |
Office Support | London | £25,000 - £28,000 | £28,000 - £32,000 | £32,000 - £40,000 | |
Receptionist |
Office Support | London | £25,000 - £28,000 | £26,000 - £30,000 | £30,000 - £35,000 | |
Personal Assistant |
Office Support | London | £38,000 - £45,000 | £45,000 - £55,000 | £55,000 - £65,000 | |
Customer Service Executive |
Customer Service | London | £24,000 - £28,000 | £28,000 - £32,000 | £32,000 - £35,000 | |
Customer Service Manager |
Customer Service | London | £30,000 - £35,000 | £35,000 - £40,000 | £40,000 - £50,000 | |
Customer Service Team Leader |
Customer Service | London | £28,000 - £30,000 | £30,000 - £35,000 | £35,000 - £40,000 |
Download Your 2024 Business Support Salary Guide for the UK.
Permanent, temporary and contract salary data for a range of Business Support roles, as well as insights and advice to guide your talent strategies.
