Hiring for Business Support in the UK
The Business Support market in 2025 experienced a mid-year shift, with initial growth giving way to a more cautious and deliberate hiring environment in the second half. Organisations are now prioritising long-term retention and cultural fit, leading to extended interview timelines and a stronger focus on candidate quality.
In 2026, hiring is expected to align with modest economic growth, favouring candidates who possess broad skill sets and consistent career histories.
In-Demand Business Support Roles in the UK
- Executive Assistants (C-Suite experience and multi-manager support)
- Industry-specific support (regulatory complexity and technical requirements)
In-Demand Business Support Skills in the UK
- Comfort with CRM and ERP systems, workflow tools, data reporting, and AI-assisted platforms
- Familiarity with hybrid or remote collaboration tools (Microsoft Teams, Zoom)
- Skills in workflow optimisation, tracking metrics, and supporting organisational change
Up, Down, or Flat? Business Support Salary Trends in the UK
Salaries for Business Support roles have generally increased, particularly for Executive Assistants whose roles have expanded to support multiple managers. In contrast, wage growth for traditional clerical positions has slowed as AI tools begin to support these functions more heavily.
Significant upward pay movement is now directly tied to specialised skills, with digital literacy, project coordination, and AI proficiency commanding the highest market premiums in 2026.
Business Support Salaries in the UK
| Job Title |
Search job title
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Sub Sector | ||||
|---|---|---|---|---|---|---|
| Job Title | Sector | Sub Sector | Location | 0 - 3 years | 3 - 5 years | 5+ years |
Administrator Hourly rate |
Office Support | London | £14 - £16 | £17 - £19 | £19 - £21 | |
Office Coordinator Hourly rate |
Office Support | London | £14 - £16 | £17 - £19 | £19 - £21 | |
Sales Support Administrator Hourly rate |
Office Support | London | £14 - £16 | £17 - £19 | £19 - £21 | |
Team Assistant Hourly rate |
Office Support | London | £16 - £18 | £18 - £20 | £20 - £25 | |
Executive Assistant Hourly rate |
Office Support | London | £22 - £28 | £25 - £30 | £30 - £35 | |
Office Manager Hourly rate |
Office Support | London | £18 - £20 | £20 - £25 | £25 - £30 | |
Facilities Manager Hourly rate |
Office Support | London | £18 - £20 | £20 - £22 | £24 - £28 | |
Facilities Coordinator Hourly rate |
Office Support | London | £14 - £16 | £17 - £20 | £20 - £22 | |
Receptionist Hourly rate |
Office Support | London | £15 - £17 | £17 - £19 | £20 - £25 | |
Personal Assistant Hourly rate |
Office Support | London | £17 - £20 | £20 - £22 | £25 - £30 | |
Administrator Hourly rate |
Office Support | South East | £13 - £14 | £14 - £15 | £15 - £18 | |
Sales Support Administrator Hourly rate |
Office Support | South East | £13 - £14 | £14 - £15 | £15 - £18 | |
Executive Assistant Hourly rate |
Office Support | South East | £16 - £20 | £20 - £22 | £22 - £25 | |
Office Manager Hourly rate |
Office Support | South East | £16 - £20 | £20 - £22 | £22 - £25 | |
Facilities Manager Hourly rate |
Office Support | South East | £16 - £18 | £18 - £20 | £20 - £24 | |
Facilities Coordinator Hourly rate |
Office Support | South East | £13 - £15 | £15 - £17 | £17 - £20 | |
Receptionist Hourly rate |
Office Support | South East | £13 - £14 | £14 - £15 | £15 - £17 | |
Personal Assistant Hourly rate |
Office Support | South East | £15 - £18 | £18 - £20 | £20 - £24 | |
Customer Service Executive Hourly rate |
Customer Service | London | £13 - £15 | £15 - £17 | £17 - £19 | |
Customer Service Manager Hourly rate |
Customer Service | London | £16 - £20 | £20 - £25 | £25 - £30 | |
Customer Service Team Leader Hourly rate |
Customer Service | London | £15 - £17 | £17 - £19 | £19 - £24 | |
Customer Service Executive Daily rate |
Customer Service | South East | £13 - £15 | £13 - £15 | £15 - £18 | |
Customer Service Manager Daily rate |
Customer Service | South East | £16 - £20 | £20 - £25 | £20 - £30 | |
Customer Service Team Leader Daily rate |
Customer Service | South East | £15 - £17 | £17 - £19 | £19 - £25 |
Download Your 2026 Business Support Salary Guide for the UK.
Permanent, temporary and contract salary data for a range of Business Support roles, as well as insights and advice to guide your talent strategies.
