
In-demand business support and customer service skills…
It has never been more important for companies to ensure that their business support team members are equipped with the best possible customer service…

7 key recruitment challenges and how to overcome them…
From economic uncertainty and market volatility to a lack of skilled talent available, 2023 was a challenging year for much of the business world. As…

Reduced budgets and headcount restrictions look set to…
Majority of Canadian workers are unhappy with benefits packages.A new survey revealed that 60% organisations in Canada have found hiring ‘quite…

Org Group CEO Seb O’Connell recognised on SIA’s 2023…
Seb O'Connell, CEO of Org Group, comprising Org Advisory, recruitment firm Morgan McKinley and BPO provider Abtran, has been acknowledged as one of the…

AI in Sales & Marketing: Transforming teams and…
AI in Sales and Marketing has revolutionised the way companies approach customer engagement, lead generation, and decision-making.

Money talks: should I put the salary in my job ad?
There’s an age-old question which divides many recruiters and key hiring decision makers: when advertising a role: Should I include the salary in the…

How to handle an employee’s pay rise request
One of your employees has asked for a pay rise and it’s up to you to respond. But how do you make the right decision?

How to work out your contractor pay rate when hiring?
You’ve come to a decision on the contractor vs employee debate. The allure of adaptability, niche skills and flexibility swayed you; hiring a…

The impact of banks adopting tech working practices on…
There is an increasing trend of banks adopting similar working practices to tech companies.