Position: Sales Office Administrator
Location: Dublin 12
Reports To: Sales Manager
Role Overview
Our client is currently seeking a sales administrator to support the sales function of their growing business. You will be responsible for handling incoming queries and processing orders and supporting field-based sales representatives.
Key Responsibilities:
- Handle incoming enquiries via phone, email, and the company website from both customers and trade clients
- Prepare and process sales quotations, orders, and invoices accurately
- Conduct outbound calls to promote both existing and newly introduced products
- Coordinate with the logistics team to ensure smooth processing and delivery of sales orders
- Communicate with customers regarding stock issues or discrepancies, offering suitable alternatives where needed
- Produce and analyse sales reports as required
- Provide internal sales support to field-based sales representatives
- Deliver product guidance and after-sales assistance to customers and end users
- Represent the business at trade exhibitions and promotional events
- Actively contribute to increasing sales through proactive office-based activities
- Respond to customer enquiries relating to pricing
Requirements:
- Min 3 years proven experience in a sales role
- Strong communication skills with the ability to collaborate effectively within a team
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, etc.)
- Professional and friendly telephone manner
- Ability to build and maintain positive relationships with customers and stakeholders
