Role: Clinic Coordinator
Location: Dublin City Centre
Duration: Permanent
Our client is currently seeking a Clinic Coordinator for their Dublin Clinic; the ideal candidate will have an interest in working in a Private Sector Medical setting liaising with patients and managing the back-office duties of a busy clinic.
We are looking for you to provide patients with excellent care and a 5-star experience.
You will need to be highly organised, responsible, a strong multi-tasker in both Front of House and Administration duties as well as end-to-end contact with clients acting as a representative for the entire clinic.
Duties:
- Liaising with patients in person and over the phone to schedule appointments, resolve queries, and provide information.
- Answering phones, emails, website queries and be first point of contact for the patients
- Provide information and relevant documentation concerning treatment for patients
- Provide secretarial support for consultants and clinical staff when required
- Follow all reception/administration and other additional relevant clinic protocols
- Coordinating and following up on patient test results
- Updating patient files & Database management
- Retrieving patient charts from internal and external sources
- Always maintain confidentiality of patient information
- Ensure reception area is presentable and maintained, with all necessary materials.
Requirements:
- Front of House experience essential.
- Medical Reception experience desirable
- Strong Administration support experience
- Excellent communication and interpersonal skills
- Strong MS Office Suite Skills, Word, Excel, PowerPoint
