Job Title: Business Development Manager
Location: Cork
Job type: Full time, permanent, on site
The Business Development Manager is responsible for driving Group Sales and Revenue for a successful hotel group in cork. Focusing on Meetings, Incentives, Conferences, and Exhibitions, this role involves proactive business development, key account management, and tight revenue management strategies.
Key Responsibilities:
Sales and Business Development
- Proactively source and secure new group business opportunities in the MICE and leisure markets.
- Build and nurture strong relationships with event planners, corporate clients, and group organisers.
- Conduct compelling site visits and presentations that reflect a guest-first mindset.
- Develop customised proposals and presentations to convert leads into business, consistently delivering exceptional service.
- Represent the group at trade shows and networking events, owning results and championing the brand.
Revenue Generation and Strategic Planning
- Partner with Revenue Management to develop, track, and deliver against revenue targets.
- Utilise smart, efficient workflows and simplified reporting to track performance, conversion rates, and pipeline strength.
- Monitor market conditions and identify gaps proactively to ensure continuous improvement and innovation in sales tactics.
Client Relationship Management
- Use platforms like LinkedIn to foster respectful, professional connections and identify new opportunities.
- Seek and act on client feedback to continually improve the group experience.
- Celebrate repeat business, build loyalty, and develop bespoke packages tailored to each group's needs.
Collaboration and Cross-Property Coordination
- Work in partnership with the marketing team to develop campaigns that highlight hotel offerings.
- Coordinate cross-property packages to ensure a seamless client experience, reflecting true teamwork.
- Share learnings and success stories across departments and support junior team members in upskilling and adhering to best practices.
Performance Indicators:
- Revenue Generation: Meet or exceed targets for Accommodation, F&B, Room Hire, and particularly C&B & Leisure Groups.
- Pipeline & Lead Generation: Maintain an active pipeline of group business at various stages.
- Client Retention: Ensure repeat bookings through consistent relationship-building and exceptional service.
- Market Penetration: Develop new business opportunities within MICE and Leisure segments.
- Competitor & Market Insights: Conduct quarterly reviews and provide actionable recommendations.
- Tech & Innovation: Use digital and AI tools to streamline reporting and enhance client experience.
- Sustainability: Champion eco-friendly initiatives in group packages and operational practices.
- Data Management: Ensure accurate data input in Guestline and alignment with data privacy and reporting protocols. Maintain clear SOPs and lead regular training sessions across teams.
Benefits:
- Competitive rate of pay
- Relocation Assistance
- Access to Company Pension Scheme
- Death in Service Benefit
- Employee referral bonus
- Friends & Family discounts across restaurants
- Special rates in hotel accommodation
- Paid internal and external training days
- Access to Trained Mental Health First Aiders
- Team Member Social & Wellbeing Events
- Team Member Annual Awards, Service Recognition, Monthly Team Member of The Month
- Meals on Duty
- Assistance with Leap Cards
