Sales Operations Specialist (Contract / Internet / US MNC)

Job Description

Our client, one of the world's leading digital infrastructure Organization, is looking for a motivated Sales Operations Specialist on a 12 months contract.

Our Client:

An American multinational company that specializes in Internet connection and data centers. A leader in global colocation data center market share, with 210 data centers in 25 countries on five continents.

Job Scope:

• Provides support for end-to-end (E2E) sales business processes, transactions and structures and independently solves business problems.
• Support the management and completion of the project to deliver the optimum outcome "customer experience, service excellence and performance consistency"
• Support internal order transactions in compliance with SOP
• Work collaboratively cross-functionally with global/regional/local teams such as Sales, Legal, Customer Success, Sales Ops/Support, Operations, Finance and IT
• Solve customer/sales escalation, identify root causes to problems and improvement measures
• Support continuous process alignment and optimization initiatives/projects
• Act as subject matter expert in E2E sales process and supporting data, systems
• May perform other duties as required

Requirements:

• Bachelor / university degree or equivalent experience
• Understand key business and customer drivers
• Experience working cross-regions, with sales and other cross-functional departments
• Excellent verbal, presentation and written communication skills and ability to interact effectively with stakeholders, internal teams, and managers at all levels
• Ability to explain complex information simply and clearly
• Ability to set priorities, create plans, track issues/risks and deliver on-time

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Shawn at sfoo@morganmckinley.com for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

MORGAN MCKINLEY EA License No: 11C5502

Registration No: R1872138