Job Title: Medical Receptionist (Part-Time)
Location: Waterford
Hours: 20 hrs per week (5 mornings)
Role Overview:
We are seeking an organised and self-motivated Medical Receptionist to join our client's medical practice in Waterford. This role is essential for ensuring the smooth daily operation of the front desk and providing efficient administrative support to the clinical staff. The successful candidate will be the first point of contact for patients and will play a key role in managing the practice's patient services.
Key Responsibilities:
- Manage all incoming and outgoing email correspondence professionally and promptly.
- Act as the first point of contact for phone queries, handling patient enquiries, and directing calls appropriately.
- Efficiently book and manage appointments with consultants, ensuring diaries are accurately maintained.
- Process patient payments accurately and maintain records.
- Utilise MS Office suite and the Socrates practice management system to update patient files, generate reports, and assist with general office administration.
Key Requirements:
- Previous experience as a Medical Receptionist (ideal)
- A strong working knowledge of MS Office and knowledge of Socrates system is an advantage.
- Strong communication skills with a compassionate and professional telephone manner.
- Excellent organisational skills with the ability to manage multiple tasks effectively.
- A proactive approach to work with the ability to work independently and on own initiative to ensure the practice runs efficiently.
- Reliability and a commitment to maintaining patient confidentiality at all times.
