Exciting new opportunity for a HR Generalist with fluent English/Turkish to join a leading global organisation based in Cork. This is an excellent opportunity to expand your career within a dynamic HR team with excellent training and support provided. The primary purpose of the role will be to deliver first class HR support on all HR related queries for the employees in your assigned region.
Key Accountabilities include:
- Serve as a primary People point of contact for all employee and manager enquiries regarding benefits, employee data, HR systems and pay for EMEA countries.
- Respond to employee inquiries through phone or email by accessing a variety of tools and knowledge bases.
- Administer HR-related processes for internal customers, including data entry and support for the HRIS tool.
- Develop strong internal relationships across Human Resources and with internal process partners to better understand these functions.
- Share and improve processes within the team and across the wider businesses.
- Record all enquiries and resolutions in a customer relationship management system in accordance with team SOPs.
- Analyse trends and report results, bringing findings and insights from our team to our businesses.
Key Qualifications required:
- Human Resources experience is essential, and where possible customer contact centre experience.
- Fluency in English and Turkish is required.