As the first point of contact for my client's Cork City Centre office, the Reception & Office Support Coordinator plays a vital role in ensuring a professional environment for clients and employees alike. This is a multi-faceted position that balances front-of-house excellence with essential facilities and administrative coordination.
12 month contract, fully onsite position
The ideal candidate will be highly organised, proactive, and comfortable managing a variety of tasks in a professional services setting.
Key Responsibilities
Front of House & Reception
- Provide a professional and welcoming presence at the reception desk, managing all visitor arrivals and sign-in protocols.
- Oversee the reception inbox and telephone switchboard, ensuring all enquiries are handled or redirected promptly.
- Maintain the presentation of the reception area and client meeting suites to a high standard.
- Prepare daily handovers to ensure seamless continuity of service.
Facilities & Operations Support
- Act as the on-site point of contact for building management, contractors, and external service providers.
- Manage office logistics, including incoming/outgoing post, courier bookings, and car park administration.
- Coordinate office access protocols, including the management of staff security badges and tracking records for new joiners and leavers.
- Provide local support for IT and facilities requests, ensuring office equipment and meeting room technology are fully operational.
Meeting & Event Coordination
- Oversee the scheduling and preparation of meeting rooms, ensuring appropriate supplies and setups are in place.
- Organise catering for internal and client meetings, liaising with vendors and on-site canteen staff as required.
- Offer administrative support for internal office events and employee wellbeing initiatives.
- Ensure meeting etiquette standards are upheld for both internal and client-facing sessions.
Stock & Supplies Management
- Monitor and replenish office, stationery, and canteen supplies proactively.
- Assist with the distribution of equipment and supplies to the wider team.
- Maintain accurate records for petty cash and supply inventories in line with company policy.
Requirements
- Experience: Proven experience in a reception, front-of-house, or office coordination role, ideally within a corporate or professional services environment.
- Communication: A polished and professional communication style, both written and verbal.
- Organisation: The ability to prioritise a diverse workload and remain calm under pressure in a busy office.
- Technical Skills: Proficient in MS Office; comfortable troubleshooting basic office equipment (printers/AV).
- Aptitude: A proactive problem-solver who takes ownership of their workspace and enjoys supporting a wider team.
