Client Relationship Manager

Job Description

Great opportunity for a mostly remote position with a base in City Centre. Will suit someone interested in making a difference in local communities.

Role: Client Relationship Manager
Location: Dublin City Centre
Duration: Temporary 6 months
Pay Rate: €22 per hour

Our Client is currently seeking highly experienced Relationship Managers to join their team on a temporary basis. We are looking to speak with candidates ideally with a background in Customer Service, Call Centre, and Sales environment. Experience within the medical sector would also be beneficial! You will be involved in much-needed community work so this is a great opportunity for someone who is looking to make a difference in their day to day work.

To succeed in this role, you should be an excellent communicator, able to work under pressure and build rapport with clients. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

Please note, you must be available to start immediately.

Responsibilities:

• Perform with technical lead to convey customer needs, establish priorities and manage internal database performance of delivery resources

• Create and enforce plans that will help meet the needs of customers

• Build long-term relationships with clients and customers

• Understand customer needs and develop plans to address them

• Resolve complaints and issues efficiently and in a timely manner

• Promote high-quality supply and customer service processes

Requirements:

• Proven experience as a Client Relationship Manager, Customer Service, Sales and Business Development Manager or Contact Centre Manager

• Knowledge of customer relationship management (CRM) practices

• Strong IT and Admin skills is essential

• Working knowledge of G-Suite, MS Office, Zoom and other applications

• Excellent communication skills, both written and verbal

• The ability to explain complex information clearly and simply

• Aptitude for fostering positive relationships

• Customer-oriented mindset, Problem-solving attitude, and Attention to detail

• Available to start immediately is essential

 

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.