Administration Manager - Luxury Retail Operations, Japan
About the job
An international luxury retail brand is seeking an Administration Manager to oversee high-impact office and retail operations in Japan. This role plays a critical part in shaping a refined workplace culture while ensuring seamless coordination, compliance, and business continuity across headquarters and retail locations. You will act as a central pillar of operational excellence, supporting both corporate and store environments in a detail-driven, brand-focused organization.
Key Responsibilities
- Oversee daily office and facility operations at headquarters, ensuring a safe, organized, and high-quality working environment
- Coordinate administrative and operational support for retail stores, including supplies, fixtures, relocations, and maintenance
- Manage vendor relationships and contracts, including facilities, security, cleaning, and courier services
- Lead crisis management and business continuity planning, including emergency preparedness, training, and response coordination
- Support compliance initiatives, diversity and inclusion programs, and workplace culture development
- Collaborate with internal teams to support showroom operations, events, and internal communications
- Manage internal administrative processes, policies, onboarding and offboarding support, and office resources
Required Skills and Qualifications
Experience:
- Proven experience in office administration, facilities management, or general affairs, ideally in a multi-site or retail-supported environment
- Experience managing vendors, contracts, and external service providers
- Knowledge of office operations, facility management, and workplace safety standards
- Experience supporting crisis management, business continuity planning, or emergency preparedness
- Ability to manage multiple priorities and coordinate across headquarters and retail locations
- Proficiency with standard office systems and administrative tools
Soft Skills:
- Highly organized with strong attention to detail
- Proactive, reliable, and able to work independently
- Strong communication and coordination skills with internal and external stakeholders
- Calm and level-headed approach in urgent or high-pressure situations
- Service-oriented mindset with sensitivity to workplace culture and employee experience
- Professional, discreet, and dependable demeanor
Language Requirements:
- Japanese: Native level
- English: Intermediate to Business level
Preferred Skills & Qualifications
- Experience in luxury retail, FMCG, or multi-location business environments
- Background supporting executive offices or flagship retail operations
- Strong understanding of workplace culture, brand standards, and employee experience
About the Company
Our client is an internationally recognized luxury brand defined by refined design, superior craftsmanship, and enduring quality. The company offers a collaborative and detail-oriented workplace culture where professionalism, precision, and long-term growth are highly valued.
Why You'll Love Working Here
- Work in a refined, professional environment that values quality and attention to detail
- Contribute to high-standard operations with clear expectations and pride in craftsmanship
- Collaborate with small, close-knit teams built on trust, respect, and accountability
- Thrive in a structured workplace that supports focus, stability, and long-term career growth
Don't Miss Out - Apply Now!