The Warehouse Supervisor plays a key role in the day-to-day leadership and coordination of warehouse operations within the distribution centre. This position ensures the safe, efficient, and accurate handling of stock while driving timely order fulfilment. By leading the warehouse team and maintaining high operational standards, the Supervisor supports the achievement of performance targets and wider business objectives.
Key Responsibilities:
Team Leadership
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Lead, coach, and motivate a team of warehouse operatives to achieve productivity, quality, and accuracy targets.
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Promote a positive, accountable, and safety-focused working environment.
Operational Delivery
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Plan, organise, and oversee daily warehouse activities including goods-in, picking, packing, dispatch, and inventory control.
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Ensure resources are deployed effectively to meet volume and service requirements.
Health & Safety
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Enforce all health, safety, hygiene, and housekeeping standards.
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Ensure compliance with SOPs and safe working practices at all times.
Performance Management
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Monitor key performance indicators such as pick rates, lines per man-day, order accuracy, and on-time dispatch.
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Identify performance gaps and implement corrective actions.
Training & Development
Inventory Control
Cross-Functional Collaboration
Continuous Improvement
Essential Experience & Skills:
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Minimum of 3 years' experience in a warehouse or logistics supervisory role, ideally within a high-volume distribution environment.
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Strong people leadership skills with a hands-on, results-driven approach.
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Solid understanding of warehouse operations, inventory management, and health & safety compliance.
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Proven ability to analyse performance data and manage KPIs.
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Excellent organisational, problem-solving, and communication skills.
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Competent user of Warehouse Management Systems (WMS) and Microsoft Office.
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Flexible and adaptable, with the ability to perform in a fast-paced, deadline-driven environment.
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Forklift licence desirable but not essential.
