Senior Practice Manager
Morgan McKinley is delighted to be partnering with a well-established and highly respected professional services firm to appoint a Senior Practice Manager. This is an exceptional opportunity for an experienced practice management professional to join a successful and growing organisation in a pivotal leadership role.
Working closely with the Partners, you will lead the day-to-day operations of the practice, driving business performance, supporting business development initiatives, and ensuring an exceptional end-to-end client experience. This role offers the opportunity to make a real impact by improving operational efficiency, supporting growth, and fostering a positive, high-performing team culture.
Key Responsibilities
- Oversee the day-to-day operations and financial performance of the practice, including billing, WIP, debtor management, budgeting, and reporting.
- Manage a portfolio of clients, building strong relationships and ensuring an excellent client experience from onboarding through to ongoing service delivery.
- Support business development through referrals, proposals, client engagement, and identifying opportunities to grow existing relationships.
- Lead recruitment, onboarding, staff development, performance management, and HR administration.
- Ensure effective practice management processes, including client onboarding, risk management, and regulatory best practice.
- Coordinate IT systems and practice management software with external support providers.
- Prepare management reports and support Partners with strategic planning and operational improvements.
About You
- 5+ years' experience in practice management, operations, or a senior leadership role within professional services or accountancy.
- Commercially minded with strong operational and financial management experience.
- Excellent relationship-building, communication, and stakeholder management skills.
- Experience with practice management and accounting software, along with Microsoft Office.
- A relevant business or accounting qualification.
What's on Offer
- Competitive salary and benefits package.
- Pension and healthcare.
- The opportunity to play a key leadership role within a respected and growing professional services firm, influencing both business performance and client success.
