Our client, a well-established and market-leading wholesale and distribution company within the plumbing and bathroom sector, is currently experiencing significant growth across the Irish market. As a result of continued expansion, we are seeking to appoint an enthusiastic, customer-focused Sales Administrator to join their busy and dynamic sales team.
This is an excellent opportunity for a motivated individual who thrives in a fast-paced environment and enjoys balancing customer interaction with administrative responsibilities. The successful candidate will play a key role in supporting showroom activities, delivering exceptional customer service, and providing vital support to both internal and field sales teams.
This is a varied and engaging position that will involve:
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Managing telephone, email, and website enquiries from customers and trade professionals
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Generating sales quotations and processing sales orders
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Conducting outbound telephone sales to promote new and existing products
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Coordinating sales orders with the logistics department
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Liaising with customers regarding stock availability, discrepancies, and alternative product solutions
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Providing internal sales support to field-based sales representatives
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Delivering product information and after-sales support to customers and end users
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Proactively engaging in office-based selling initiatives to drive revenue growth
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Handling customer pricing queries
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Assisting with showroom activities as required
Key Attributes
We are seeking a candidate who demonstrates:
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Strong relationship-building skills with both colleagues and customers
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A collaborative approach to ensuring excellent customer satisfaction
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A professional and pleasant telephone manner and presentation
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Excellent organisational skills with the ability to multitask effectively
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A willingness to learn about products, systems, and customer needs
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Strong interpersonal skills and confidence working across all levels of the business
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The ability to manage after-sales queries in a professional and solution-focused manner
Experience & Requirements
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Previous experience in a sales or sales administration role
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Strong communication skills with the ability to work independently and as part of a team
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Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)
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Experience or knowledge of bathroom/plumbing products is advantageous but not essential
Full training and ongoing support will be provided to ensure the successful candidate can excel in this role.
