Our client is looking for a Operations Executive to join their team.
This role is perfect for a highly organized and customer-focused professional who excels at building strong relationships. You'll be a key player in operations, providing essential customer service support across their business.
Beyond daily operations, you'll contribute to various projects, including new product/partnership implementations and service quality improvements. You'll also support team initiatives and back up colleagues to ensure overall team objectives are met.
Core Skills & Experience:
- Customer Service Excellence: Strong focus on customer satisfaction, respectful and comprehensive communication.
- Partner/Stakeholder Engagement: Proven experience in liaising with partners, building and maintaining relationships, providing training, and clarifying operational queries.
- Organizational Skills & Time Management: Ability to manage various tasks, maintain accuracy, and meet deadlines.
- Problem-Solving: Strong analytical skills to identify issues and propose solutions.
- Accuracy: Ability to work with a high degree of precision.
- Teamwork: Strong collaborative skills, willingness to act as a back-up for colleagues.
- Project Participation: Ability to contribute to new implementations and process improvement initiatives.
Language Proficiency:
- Fluency in English (Required)
- Fluency in French (Required)
For more info please reach out
