Branch Manager
Are you an inspiring leader with a knack for driving results and fostering a thriving
team environment? We're looking for a Branch Manager to champion the efficient
delivery of our business objectives and lead daily branch operations, all while
upholding the highest regulatory standards. You'll be instrumental in shaping our
culture, driving the Bank's ambition to be Ireland's leading personal and business
bank.
Your Impact
As Branch Manager, you'll lead, motivate, and develop your team to deliver
exceptional customer experiences and achieve ambitious sales goals. You'll be the
driving force behind new customer acquisition and sustained positive relationships
with our existing client base. This role involves strategically growing compliant sales
and cross-selling activities, while building vital relationships with key internal
partners. You will be the face of our commitment to becoming Ireland's best personal
and business bank.
Your Responsibilities:
Customer-Centric Service: Ensure your team provides excellent customer
service.
Sales & Business Growth: Personally drive and oversee business
development, lead generation, and cross-sales..
Operational Excellence: Plan and coordinate daily branch activities to
optimize capacity and efficiency.
Team Leadership & Development: Supervise and manage a team of CF3 &
CF4 qualified colleagues.
Relationship Building: Foster strong working relationships to drive
collaborative success.
Risk & Compliance Management: Actively manage the risk and control
agenda, ensuring all standards are met to minimize risk and maintain
regulatory compliance.
Strategic Promotion: Understand and champion our customer segmentation
ethos, and optimize various sales support tools and channels to boost
revenue.
Performance Management: Cultivate a continuous learning culture, support
staff development, provide regular performance feedback, address
underperformance effectively, and contribute to succession planning.
What You'll Bring:
Full QFA Qualification: With all relevant CPD hours up-to-date.
Proven Branch Leadership: Several years of demonstrated experience in
retail finance sales and service, ideally at a Branch Manager level.
Inspirational Leadership: A track record of motivating sales teams to
consistently exceed objectives.
Sales Acumen: A proven approach to business development and selling,
demonstrated by a history of achievement in sales.
Exceptional Customer Focus: Excellent customer service and relationship
management skills.
