IT Operations Specialist

IT Operations Specialist - Contract

A leading healthcare services provider is seeking an IT Operations Specialist to support the maintenance and development of its IT systems, networks, and infrastructure. This role is instrumental in monitoring a broad range of infrastructure and security toolsets while contributing to wider IT operations.

Key Requirements:

• Minimum 3 years' experience in IT Support or Cyber Security roles.

• Strong hands-on experience with Microsoft Azure, including Intune, Conditional Access, and Entra ID.

• Experience with security technologies such as SIEM, Firewalls, and IDS/IPS is highly desirable.

• Familiarity with cybersecurity standards and frameworks (ISO27001, NIST, OWASP).

• Exposure to patching and vulnerability management tools is advantageous.

Key Responsibilities:

• Support maintenance of hardware, software, and systems.

• Install, configure, and troubleshoot IT hardware and software.

• Assist with procurement and asset management of IT equipment.

• Liaise with external IT helpdesk and ensure SLA compliance.

• Contribute to desktop, server, and application deployments.

• Participate in disaster recovery (DR) and business continuity planning (BCP).

• Support the development and maintenance of the Information Security Management System (ISMS).

• Monitor and investigate threats with internal security teams and external SOC.

• Document IT processes and procedures in line with ISO27001:2022.

• Assist in the development of cloud platforms including MDM, Intune, and Microsoft 365.

• Support patch and vulnerability management processes to maintain security posture.

General Expectations:

• Adhere to company policies, procedures, and health and safety standards.

• Embrace technological change and contribute to implementations.

• Maintain high standards of quality, ethics, and communication across all levels.

• Participate in ongoing education and research relevant to the role.

Candidate Profile:

• Strong professional and business acumen.

• Ability to manage shifting priorities in a dynamic environment.

• Proactive, with strong initiative and problem-solving skills.

• Excellent organisational and communication skills.