Fantastic opportunity for a seasoned Credit Controller with a top tier legal firm in Dublin 2/ 4.
We are seeking an experienced and highly organised Credit Controller to join our busy credit control team. The successful candidate will be responsible for reducing the firm's aged debt, maintaining strong client relationships, and supporting partners and fee earners in achieving the firm's cash collection objectives.
This is an excellent opportunity for a candidate who wants to gain experience working as part of a busy, high performing and fast paced team.
- Salary is DOE €45,000 - €55,000
- Hybrid working
- Bonus, pension, VHI
- Easy access to train, bus and Luas routes
- Great opportunity to work for a top tier firm
Key Responsibilities:
- Proactively contact clients by phone and email to collect outstanding payments.
- Monitor aged debtors and follow up on overdue payments.
- Build and maintain positive relationships with clients while ensuring timely collections.
- Liaise closely with partners and fee earners regarding outstanding debts and collection activities.
- Attend regular debt review meetings with partners and practice groups.
- Escalate overdue accounts in line with firm policies and procedures.
- Investigate and resolve invoice and payment queries efficiently.
- Maintain accurate records and notes.
- Track invoice status through client e-billing systems and proactively follow up on outstanding approvals and payment delays.
- Ensure compliance with the firm's internal policies, Solicitors Accounts Regulations, and relevant GDPR requirements.
Person Specification & Qualifications:
- Minimum 5 years' experience in a Credit Control role, preferably within a legal, professional services, or corporate environment.
- Strong knowledge of credit control procedures and debt collection processes.
- Experience working with high-value clients and complex billing arrangements.
- Proven track record in reducing aged debt and achieving collection targets.
- Experience working collaboratively with senior stakeholders to resolve collection matters.
- Excellent communication and negotiation skills, with the ability to build effective relationships with both Internal and External clients.
- Strong attention to detail, organisational skills, and ability to work on own initiative.
- Proven ability to work collaboratively within a team environment and contribute to team objectives.
- Experience working with Legal software systems or similar Practice Management systems is highly desirable.
- Proficiency in Microsoft Excel and Microsoft Office applications.
