We are seeking a high-caliber Senior Manager - Irish Payroll Operations & Implementations on behalf of a market-leading professional services firm. Based out of their Cork office with an attractive hybrid working model, this is a strategic leadership position designed for an experienced payroll professional looking to manage high-volume, multi-client operations.
In this role, you will take ownership of end-to-end Irish payroll service delivery, oversee operational governance, and lead a dedicated team of specialists. Crucially, you will serve as the lead on client implementations and transitions, managing the onboarding process from initial scoping and proposal pitches straight through to project delivery and go-live.
Key Responsibilities
Client Onboarding & Project Leadership
- Transitions & Implementation: Lead the end-to-end implementation and transition of new BPO payroll clients, overseeing project timelines, risk management, and resource allocation.
- Commercial Engagement: Assist in scoping new client opportunities, drafting commercial proposals, and presenting in client oral presentations.
Operations, Compliance & Governance
- End-to-End BPO Delivery: Oversee the accurate and timely execution of Irish payroll for a portfolio of clients across weekly, fortnightly, and monthly cycles.
- Regulatory Expertise: Ensure full compliance with Irish Revenue requirements (PAYE Modernisation, PRSI, USC, BIK, pensions) and keep client processes aligned with evolving employment legislation.
- Audit & Risk Control: Maintain rigorous governance frameworks, oversee statutory and GL reconciliations, and manage internal/external client compliance audits.
Team & Technology Management
- People Leadership: Direct, coach, and develop a team of payroll specialists; establish clear performance standards, set KPIs, and drive continuous capability development.
- Process & Technology Optimization: Drive automation, standardisation, and system integrations across payroll platforms to improve delivery speed and precision.
- Vendor & SLA Management: Oversee third-party software/vendor SLAs and provide key performance dashboards and operational insights to executive leadership.
What You Bring to the Role
- Experience: 6+ years of progressive Irish payroll experience, including leadership within a BPO, outsourced payroll provider, or shared services environment.
- Qualifications: IPASS (Irish Payroll Association) certification or equivalent.
- Implementation Track Record: Proven experience onboarding new clients, managing project lifecycles, and leading client-facing transitions.
- Technical Knowledge: Deep expertise in Irish statutory requirements (PAYE Modernisation, PRSI, USC, BIK, Pensions) and strong familiarity with modern payroll technologies and integrations.
- Communication & Advisory: Excellent client service, analytical, and presentation skills, with experience supporting business development activities.
If you are looking for the next step in your career and would love this varied and interactive role, then get in touch with me for a confidential chat.
