Security Operations Lead

Our client is seeking a Security Operations Lead (SecOps) to join their global cybersecurity function. This is a key leadership role responsible for strengthening operational resilience, driving incident response, and ensuring the smooth running of critical security platforms.

The successful candidate will bring innovative ideas, technical expertise, and a proactive mindset to continuously improve security operations. You will also support 24/7 global coverage through a structured on-call rotation across India, Cork, and the U.S.

This role offers the opportunity to step into a visible and impactful leadership position, with responsibility for both hands-on technical work and mentoring of junior team members.

Key Responsibilities

Incident, Problem, and Issue Management

• Lead triage and resolution of incidents, problems, and operational issues across security platforms.

• Conduct root cause analysis, implement preventive measures, and coordinate escalations to Tier 3 support.

• Support major incident response, communication, and post-incident reviews.

Operational Support and Administration

• Oversee Tier 1/2 activities including deployment, configuration, patching, and upgrades.

• Ensure operational runbooks, maintenance tasks, and health checks are executed effectively.

• Monitor system availability, performance, and error conditions to maintain platform reliability.

Automation and Tooling

• Drive automation initiatives to streamline operations and reduce manual workloads.

• Develop or refine scripts and workflows (Python, PowerShell, Bash).

• Evaluate and deploy tools for log analysis, monitoring, and administration.

Knowledge Management and Documentation

• Build and maintain operational knowledge bases, technical documentation, and training materials.

• Mentor team members and promote knowledge-sharing across the SecOps function.

Continuous Improvement

• Analyze operational data to identify trends, recurring issues, and improvement opportunities.

• Implement process optimizations and enable new technologies and capabilities.

• Champion best practices in operational security and service delivery.

Stakeholder Coordination

• Collaborate with internal security engineering, IT teams, and external vendors.

• Coordinate and communicate planned maintenance and change activities.

• Represent the SecOps function in planning sessions and service reviews.

Qualifications & Experience

• Bachelor's degree in Computer Science, IT, Cybersecurity, or equivalent experience.

• Certifications such as CompTIA A+, Network+, Security+ (or similar) are an advantage.

• 2-5 years' experience in IT operations, system/network administration, or security operations.

• Practical knowledge of network and endpoint security, logging, and security tools.

• Scripting and automation experience (Python, PowerShell, Bash).

• Understanding of IT service management, incident, and change management.

• Strong troubleshooting, problem-solving, and communication skills.

• Knowledge of core security principles, networks, operating systems, and cloud platforms.

On-Call Commitment

• Participation in structured on-call rotation every 4-6 weeks.

• Coverage: Friday 7pm - Sunday 9pm (local time), including weekends and holidays.

• Fixed on-call allowance per day, plus hourly premiums for time worked, paid monthly in arrears.