Job role: Medical Administrator
Location: Cork
Contract Type: 3 month temporary contract
Salary: €16/17 per hour
About the Role
Our client is seeking an efficient, patient-focused Medical Administrator on a full-time basis to join their busy healthcare clinic in Cork. In this key operational role, you will manage front-desk reception duties, coordinate daily patient schedules, and handle essential administrative functions to support our clinical team.
The ideal candidate will bring a welcoming demeanor, strong organizational skills, and a background in healthcare administration to ensure our practice runs seamlessly.
Key Responsibilities
- Patient Engagement: Warmly greet arriving patients, manage check-in workflows, and provide a welcoming, efficient front of house service.
- Schedule & Calendar Management: Oversee appointment bookings, handle incoming phone inquiries, follow up on patient requests, and send routine appointment reminders.
- Record Keeping: Update electronic health records, register new patients, and accurately archive incoming clinical documents and referrals.
- Billing & Desk Operations: Process day-of-service payments, issue receipts, reconcile daily balances, and manage general clinic post and inbox communications.
- Clinical Support: Assist the medical staff with general administrative tasks, referral dispatch, and maintaining clinic supplies.
Requirements & Qualifications
- Minimum 2+ years of experience in a medical administration, clinic reception, or healthcare support role.
- Proficiency with electronic medical software, patient management systems, and standard office software (MS Office).
- Strong verbal and written communication skills with a clear, empathetic telephone manner.
- Deep commitment to patient confidentiality, privacy standards, and data protection practices.
- Demonstrated ability to prioritize tasks, handle high foot-traffic environments, and remain composed under pressure.
