Engineering Administrator - Service Department

Are you a customer-focused individual with excellent communication skills? Do you have an ability to prioritise workload and work in a pressurised environment?

This is an exciting opportunity for an individual to join a leading Healthcare company on an initial 12 month basis.

Location: Blarney - fully onsite role

12 month contract

Working hours: Monday - Friday, 9 am - 5pm.

Salary: €32,000 - €34,000 Depending on experience

What will your day look like?

- Being the first point of contact for service requests from high profile clients

- Scheduling and allocation of tasks in line with priority and location

- Updating internal system with relevant job information, status, delays etc

- Cross-departmental liaison to ensure a smooth experience for service users

- Adhering to strict guidelines and SOPs/SLAs

- Ensuring the availability of relevant stock/materials etc.

- Report writing on service department specific statistics

- Daily use of SAP

The ideal candidate will have;

- A minimum of 2 years relevant experience in a fast-paced environment

- Previous experience dealing with customers over the phone and email

- Scheduling/bookings experience

- High level of computer literacy specifically with Microsoft Office

Please send your updated CV to be considered for this position.