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Strategic Key Account Manager

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Job Summary

  • Dublin
  • Permanent
  • JN -122023-1952931
  • Jan 09, 2024
  • Competitive
Job Description

We are currently hiring a Strategic Key Account Manager for our global Technology client based in Dublin. As the Strategic Key Account Manager Ireland you will lead on high profile National Accounts.

About the role

As the Strategic Key Account Manager Ireland you will lead on high profile National Accounts within Hair Care, ensuring outstanding execution and sales growth whilst identifying the shopper trends and retailers where our audience shops. Commercially focused, you will use your negotiation and influencing skills to develop a strategic annual account plan that sets out the key objectives for the client and the retailer with ongoing planning of up to three years.

Key responsibilities

Deliver a vision and strategy to drive transformational growth on your retailer account base.

  • Anticipation on changes in the retail landscape, shopper behaviour or competitors and develop a 360-degree business plan to ensure future profitable growth
  • Collaborate closely with other functions such as marketing, finance, operations and group functions to align your retailer plan with other departments.
  • Deliver sales and profitability targets
  • Deliver sales and gross margin targets in line with budget
  • Agree, update, communicate and administer all areas of the promotional planning cycle
  • Deliver an accurate twelve-month rolling forecast that accounts for sales trends, promotions, seasonality, distribution changes, NPD and product exits
  • Manage a promotional budget in line with forecasts and retail activity plan
  • Understand retailer profitability through the regular use of a retained margin tracker
  • Align the organization to your account and negotiation objectives, with an agreed timeline of deliverables
  • Achieve the highest standards of execution for our clients brand online and in stores in line within Selective Distribution agreements
  • Maximize shopper and consumer understanding through effective category management and retail activation.
  • Communicate retail activity plan to the field team and provide the field with the necessary tools to guarantee high levels of execution
  • Use data regularly from Internal and external sources to improve compliance and in store standards working closely with our clients Retail Activation and COE team.
  • Ensure that NPD roll out across the retailer footprint is of a high standard
  • Work closely with retail activation team to identify best locations for our clients fixtures and to ensure ROI
  • Responsibility to drive the ecommerce equation (traffic, conversion, AOV, sales) on the retailer website and champion an FMCG mindset
  • Deliver compelling, well thought through and inspiring presentations to the retailer
  • Construct 'Winning Customer proposals' as part of the Customer Business Meeting Sequence
  • Hold regular face to face meetings with retailer commercial teams
  • Organize and deliver Quarterly Business Reviews between senior personnel at the company and retailer
  • Work with internal departments to drive through agreed customer initiatives.
  • Align the organization to your account and negotiation objectives, with an agreed timeline of deliverables
  • Influence internal and external stakeholders with impact to deliver results
  • Establish and maintain effective ways of working with Field Sales, Marketing, Operations Team and other key internal stakeholders to deliver joint success in a matrix focused structure.
  • Ensure Supply chain KPI's and efficiencies are set and delivered against.
  • Handle objections and hold other key stakeholders to account to meet targets and deliver joint activities whilst maintaining relationships.
  • Deliver clear, concise, motivational and influential communication through multiple mediums (spoken, email, 1:1, group, presentation)
  • Play a pivotal role in networking and collaborating across the EMEA account management teams, having your voice heard and sharing best practise.
  • Engage and pro-actively support with other duties as required whilst adopting the clients behaviours and maintaining the Irish Sales Identity.

About You

  • Strong experience in Account Management within the beauty market with national accounts P&L ownership
  • Premium sales background in high end FMCG markets preferable
  • Experience in Beauty category is essential
  • Ability to negotiate new accounts/distribution
  • Familiarity of working in Selective Distribution frameworks
  • Excellent team-worker with drive and enthusiasm with a collaborative style
  • Can work independently in a matrix organisation
  • Worked with and contributed to a high performing sales team
  • Has been exposed to and owned senior level account negotiations
  • Evidence of budget control and forecasting across multiple product lines
  • High level of financial acumen and commercial awareness
  • Proven oral, written, telephone and presentation skills, particularly in the English language
  • Computer literate with knowledge of all Microsoft Office applications, especially Excel & PowerPoint
  • Demonstrable analytical skills
  • Good influencing and stakeholder management skills


  • Performance related bonus
  • Company paid Life Insurance
  • Discounts on companies products
  • Competitive pension scheme
  • Flexible benefits programme with a growing range of voluntary benefits, including the ability to purchase additional holidays
  • 27 days holiday plus statutory bank holidays
  • Private Medical insurance for all employees
  • Employee Assistance Program for employee and dependents
  • Digital GP and prescription service

To put yourself in the running for this exciting opportunity please click apply now or email for more information.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.



Consultant Details

Consultant Details