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Payroll Operations Manager

Job Seekers Ireland Accounting & Finance Other

Job Summary

  • Dublin City Centre
  • Permanent
  • BBBH792449
  • Sep 07, 2021
  • €50k - €70k
Job Description

Great opportunity to join multi award winning business as a Payroll Operations Manager. Excellent salary , exposure to multinational payroll and work life balance on offer.

12 Months Fix Term Contract | €60- €70k | Dublin

Excellent opportunity for Payroll Operations Manager to join award winning client on 12 months fix term contract.

Our client is a market leader, forward - thinking and solution focused business. They are now looking for new addition to their team.

Responsibilities:

  • Accountable for the operation of the shared services team providing payroll, HR Administration & associated services to a portfolio of shared services customers.
  • Ownership of business transformation programmes delivery
  • Ensure that common UKI delivery processes & practices are adopted across the team and actively participate in joint taskforces/working groups which seek to develop & enhance those standard practices.
  • Work in collaboration with all operational/service & customer excellence functions to support and promote implementation of productivity and quality initiatives.
  • Lead and drive transformation projects which would yield better efficiency, productivity, quality and CSAT.
  • Develop and execute a high-performance culture that increases employee engagement, identifies and grows internal talent and ultimately ensures our teams are trained, developed and highly motivated & therefore creating an excellent service experience for our customers.
  • Build key relationships with the commercial & account management teams, work with them to grow and develop our commercial relationships with one or more nominated customer accounts.
  • Accountable for the P&L performance with a focus on optimising revenue and managing your costs very effectively to achieve the agreed profit targets.
  • Management of overall SLA performance and claims/settlements or penalty situations.
  • Regular review of costs & potential revenue leakage ensuring operational and financial efficiency.

Requirements:

  • Payroll knowledge (5+ years in industry) - ROI payrolls.
  • Payroll system knowledge - ResourceLink or Europay
  • Client relationship management
  • Leadership & presentation skills.
  • P&L management.
  • Project Management - process/system.
  • Transition experience
  • Knowledge of legal, regulatory and compliance policies/requirements to support in the successful delivery of payroll services for Irish clients.
  • Proven experience in successful team management.
  • Experience of working and managing people in an outsourced service environment.
  • Commercial awareness, internal contract management processes.
  • Experienced in root cause analysis & complaint investigation.
  • Strong presentation and influencing skills.
  • Excellent people management skills.
  • Change management experience.
  • Continuous improvement projects.
  • Customer satisfaction projects.
  • Risk management initiatives.

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

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Consultant Details

Consultant Details

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Monika Florczyk
  • Consultant | Accounting & Finance Recruitment
  • 353 (0) 1 4321555
  • mflorczyk@morganmckinley.com