Head of Strategic Resource Management and Change

Job Description

The Head of Strategic Resource Management and Change Capability is responsible for setting up and managing a new team within the Delivery Programme Management Office.

Head of Strategic Resource Management and Change Capability

Purpose of the Role

The Head of Strategic Resource Management and Change Capability is responsible for setting up and managing a new team within the Delivery Programme Management Office. This team will define and own a strategic framework for management of the bank's change resources, including enhancing capability across key change competencies.

Duties

• Establishing and leading the Strategic Resource Management and Change Capability team
• Developing strong working relationships with key internal partners, especially Change Delivery Directors and their Programme/Project delivery teams
• Driving an agenda of continuous improvement, including a pipeline of opportunities to improve the bank`s sourcing and management of change resources, as well as related processes
• Own and develop the Strategic Resource Management Framework for Change, including appropriate governance, controls and standards for: management of resource supply vs. demand; resource allocation; and performance management.
• With relevant Exec approval, define and own the Change Sourcing Strategy (target mix of Internal vs. External staff and onshore/offshore for key role types, target spans of control for Programme/Project Managers)
• With relevant Exec approval, define and manage against the groups's Sourcing and Resource Management Control Framework
• Ensure the required allocation of resources, skills and expertise within the team
• Ensure that all decisions are made with a customer focused lens
• Ensure effective communication and collaboration with all stakeholders
• Establish an effective collaboration with relevant internal partners on joint objectives
• Ensure full compliance with all Group, Legal and Regulatory requirements and standards

Essential Qualifications

• Proven track record of leading teams, including setting up new teams and defining new service propositions
• In depth understanding of Change Management and Programme/Project Delivery
• Experience of delivering transformational change in financial services sector
• Proven track record in delivering large scale efficiency programmes via process improvement/simplification

Essential Skills & Experience

• Stakeholder/Relationship Management
• People Leadership
• In Depth Knowledge of Financial Services
• Transformational Change
• Customer and Process Improvement
• Risk & Compliance Management

Desirable Qualifications, Skills & Experience

• Relevant third level qualification / certification
• Ideally a formal Project Management qualification (Prince 2, PMP)
• Portfolio, Programme and Project Management
• Experience with Enterprise Portfolio Management tools (e.g. Clarity)
• Familiarity with Lean and Six Sigma tools as a way to solve complex product problems, satisfy critical to quality customer requirements and eliminate waste.
• Knowledge of HR Practices and Processes
• Knowledge of Procurement Processes
• Knowledge of technology an advantage - think 'technically literate'
• IT Process and Organisation

All interested candidates should send cvs to Susan Nix - snix@morganmckinley.com / 087 9074597

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.