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Customer Operations Administrator - French

Job Seekers Ireland Multilingual Financial Services

Job Summary

  • Dublin City Centre
  • Contract
  • BBBH783421
  • May 27, 2021
  • Competitive
Job Description

This is an fantastic opportunity for a French speaker with one year Customer Support experience to join a growing Financial Service company.

Role: Customer Operations Administrator - French

Duration: 6 months (possibility to extend)

Salary: €30-33k

Location: Dublin

This is an excellent opportunity for a French Speaking Customer Service Administrator to work with one a leading Financial Services company. The successful candidate will have at least 1 year of Customer Support experience and excellent customer service communication skills.

Responsibilities:

  • Deliver exceptional customer service to all customers.

  • Handle a variety of customer queries daily.
  • Provide support to clients and respond promptly to emails, calls and technical queries in a timely manner.
  • ​​​​​​​Translating documents from French to English.
  • ​​​​​​​Quality-check outgoing policyholder documentation and incoming policyholder requests.
  • Represent clients at internal meetings and report on progress.

  • Identify and escalate errors occurring within the team, and suggest solutions and controls.

Requirements:

  • Fluent in French and English.

  • 1+year of Customer Support experience

  • Administrative/Financial Services experience will be an advantage.

  • The ability to translate documentation in French is essential.

  • Ability to operate in a fast-paced environment and deliver service in a timely manner.

  • Excellent communication, customer service and interpersonal skills.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Consultant Details

Consultant Details

Caoimhe Kenny
Caoimhe Kenny
  • Recruitment Consultant | Ireland
  • 01 4321555
  • ckenny@morganmckinley.com