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Connectivity Partner Business Manager

Job Seekers Ireland Project, Transformation & Consulting Technology

Job Summary

  • Dublin
  • Contract
  • BBBH791718
  • Aug 30, 2021
  • Competitive
Job Description

Tech multinational based in Dublin is looking for a Business Manager to join their team to manage strategic relationships.

Millions of travelers around the world search for hotels on our site every day. Hotels enables our partners (Hotels, OTAs, Metas, etc) to display hotel rates and availability on Search platforms and Maps, so that travelers can easily find, research and book a hotel room.

The Hotels Business Development Team works closely with the ecosystem of technology companies that provide connectivity solutions for the Hotel suppliers. These technology partners include property management systems, central reservation systems, booking engines, channel managers and others.

As a Connectivity Partner Manager, you will be responsible for managing strategic relationships with one of these connectivity partners. You will become a trusted advisor, and help them connect and enable rates and availability for more hotels, and ensure the price coverage and accuracy for all hotels connected is up to our Hotel's standards.

Your objective will be to support your partner on a daily basis throughout the integration of hotels, and upkeeping hotels connectivity standards post integration. You will be the main point of contact for your partner and help the partner alleviate any barriers that are limiting or slowing down connectivity of selected sets of hotels, and channel partner feedback to internal teams to drive product improvements.. You will also act as a liaison between the partner and various internal teams (e.g. Sales, gTech, GTM).

Responsibilities

  • Day to day relationship management, liaison between the partner and internal stakeholders
  • Educate and guide partners on all aspects of their connection
  • Reporting and analyzing hotels connectivity
  • Provide internal teams with constructive and relevant feedback from partner

Mandatory Skills/Qualifications

  • At least 4 years of experience in account management / partner management, preferably within the Travel technology industry
  • Analytical skills highly prefered
  • Ability to manage projects across multiple stakeholders
  • Strong communication and organization skills

Non-Essential Skills/Qualifications

  • Knowledge of our products, preferably in Travel vertical ( Ads knowledge good to have)
  • Strong ability to grasp product concepts, and synthesize feedback
  • Entrepreneurial, creative, tenacious, curious, driven and highly collaborative
  • Customer centric, displays empathy, and is quality focused
  • Attention to detail in accurately recording information clearly and concisely

Skill/Experience/Education

Analytical skills, account management or customer success experience

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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