Business Analyst

Job Description

Business Analyst

Business Analyst
The primary purpose of the Business Analyst role is to define scope, requirements &
requirement artefacts across the Programme of projects across three pillars: Client,
Strategic, BAU Change. The Business Analyst is a key role in the eliciting of requirements
from a mix of technical and non-technical business resources and translating them with
developers and signed off as part of the project delivery lifecycle.
Key Responsibilities
Requirements & Design
 Host workshops to elicit requirements from business/clients, challenging status quo and
mindset to ensure the best possible design and benefit realisation
 Conduct high quality business analysis and provide clear business requirement
documentation/functional specs
 Identify and escalate important systems issues
 Playback of requirements back to business/client
 Communication/translation of the requirements to IT
 Ensuring appropriate approvals for sign off of requirements
 Provide support to UAT team e.g. understanding requirements for translation to test
scripts, handover on data structure knowledge

Process Definition
 Working with SMEs to capture to be processes and supporting documentation always
with a customer first mindset - i.e., SOPS, procedures, policy updates
 Ensuring sign off of process documentation in a timely fashion to allow for controlled
delivery throughout the project lifecycle

Communication
 Proactively engage with Project Manager, Change Leadership and/or functional leaders
to document business improvements and/or issues.

Data Reconciliation/Issues
 Supporting the data query log activities
 Supporting and driving closure of data issues

Methodology/Training
 Contribute to methodology reviews to ensure Pepper methodology stays relevant, adapts
to lessons learned and provides appropriate and proportionate governance
 Facilitate knowledge share sessions across the team

Essential Skills & Experience

 Candidates should be highly professional, self-motivated with excellent communication
and problem-solving skills.
 Minimum of 3-5 years' experience working as a business analyst in financial
services/insurance
 Significant experience and knowledge of supporting change in a Retail mortgage
servicing business; on/offboarding, digital/customer journey/transformation/BAU change
 Experienced in MS Office including Word, Visio, and high degree of proficiency in
Microsoft excel and experience analysing large data sets
 JIRA experience
 Experience and knowledge of change management principles, methodologies, and tools
 Experience of data analysis and ability to present complex information in an
understandable manner to all areas of the business
 Problem solving and root cause identification skills
 Able to work effectively at all levels in an organization
 Must be a team player and able to work collaboratively
 Strong understanding of all aspects of systems implementation and software
development life cycles
 Strong financial analysis skills with the ability to review, understand and interpret loans
interest and billing history
 A proven track record of excellent communication and customer service skills enabling
successful collaboration with key stakeholders; ability to translate client requirements
into tangible requirements/ deliverables
 Experience working with technical and business teams to translate internal and external
business needs to drive functional and technical requirements

Essential Qualifications
 3rd Level Qualification
 Professional Qualification in Business Analysis

Desirable Skills and Experience
 Recognised IT Qualification
 Recognised Project Management Qualification
 Experience and knowledge on various loan product types i.e., Simple vs. Compound
Interest, Billing amounts, Capital & Interest loans, Interest Only loans, Part and Part
loans and Interest Rate types i.e., Fixed rate, Variable rate, Tracker rate.
 A third level Financial, Accounting or Business-related qualification would be a distinct
advantage

Competencies
 Business Requirements and Process mapping
 IT Knowledge - General
 Accuracy & Quality
 Analytical Thinking
 High Attention to Detail

 Communication & Interpersonal Skills
 Communication Skills- Written
 Problem solving
 Team Working
 Conflict Management
 Good Stakeholder Management Skills

*Please note as this is a permanent role, the candidate must uphold an EU/UK Passport or Valid Stamp 4 Visa to be considered*
Excellent salary on offer which ranges from €55,000 - €65,000 depending on experience. Ifyou or anyone you know would be a good fit for this unique opportunity, I would love to hearfrom you. You can reach me by email: or telephone: (01) 4485660 for more information. Do you have a friend looking for a new opportunity? For every candidate that is referred to us and then placed in a permanent or temporary role for 3 months or more, the referrer will receive a €250 one for all voucher.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.