Senior Operations Manager role with a Multinational client who have a Global HQ office in Cork. You will manage a Global Team of 120+ employees and you will report to the Director of Operations
We have been engaged by a Industry leading Multinational client to recruit an outstanding Operations Manager to join their team. This is a key hire for the business and reports to the Director of Operations.
You will be responsible for providing the overall management for a team of 120+ employees and direct leadership to the operations team, overseeing and developing employee performance and process improvement activities. You will also be responsible for building and adhering to maintaining SOP's, implementing, managing and reporting through Metrics, Service Level Agreements and Key Performance Indicators.
Keys to success in this role include exceptional leadership, analytical, managerial, interpersonal, and project management skills. This role blends operations, product management, customer service, global strategy, finance, and usability.
Responsibilities in the Role:
Requirements for the Role:
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
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