Customer Service Advisor

Job Description

This award-winning company in the insurance sector is searching for Customer Service Advisors to join their team in Cork. Seeking energetic and problem solving individuals to apply today.

Are you a problem solver?

Are you the friend to organise the group holiday so that it finally makes it out of the group chat?

Then customer service may be the career choice for you.

What better way to start your customer service career than within an award winning company.

My client, in the insurance sector, is looking for an energetic, ambitious individual with a keen problem solving ability to join their team as a Customer Service Advisor.

Offering an attractive and competitive salary package, this company should definitely be on your list of companies you want to work for.

What will your day-to-day duties look like?

• Supporting customers over the phone with insurance and policy related queries - meaning no day is ever the same.
• Manage a busy inbox to ensure 5* service is being given to all customers
• Using your attention to detail to update insurance policies, submitting claims, etc
• Ongoing learning about the companies insurance products and how to best align these products to different customers' needs
• Accessing customer accounts and policy schedules - updating as needed
• Working as part of a team with ongoing focus on the best outcome for the customer
• Working collaboratively and liaising with the sales agents when a policy needs to be initiated or upgraded.

What requirements do I need?

• Looking for an ambitious and energetic individual with a can-do attitude who is eager to learn more about the insurance sector
• 1-2 years' work experience in a customer facing or customer support role
• A passion for customer service and problem solving
• Professional telephone manner and ability to manage phone calls and a busy email inbox
• Previous experience working with computers, internal databases is advantageous

If this position sounds like it might be the next career move for you then apply here now or contact me via email for more information.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.