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Business Analyst- CRM

Job Seekers Singapore Project & Change Management Financial Services - Insurance

Job Summary

  • Singapore
  • Contract
  • BBBH789408
  • Aug 05, 2021
  • Competitive
Job Description

Morgan McKinley is looking for a Business Analyst to support one of its financial services clients. This is a contract position with is a multi-billion dollar global business, delivering products to nearly half a million customer organizations and partners worldwide.

 

Job Responsibilities

 

  • Define, estimate and plan detailed approach to analysis work streams
  • Delivering within a CRM Project
  • Facilitation of requirements gathering workshops or discovery
  • Understand the business domain/ needs and help convert those into effective IT solutions
  • Collaborate with BAs and other technical and non-technical resources to ensure holistic and complete solutions
  • Play an active role in all phases of the project lifecycle, encompassing planning, functional design, development, testing, user liaison, training, deployment planning and execution, and end-user support.
  • Support Testing processes (both IT & business testing)

 

Key Requirements:

 

  • Practical experience of estimating and detailed planning of analysis work streams & reporting against plan
  • Experience in at least one CRM system
  • Experience of designing and working within clearly structured frameworks and approach to analysis
  • Ability to complete User stories, Business Specifications, Use cases, Functional Specifications, Workflow Diagrams, Gap Analysis, Business Case, and ROI Analysis documents, as required
  • Passion for analysis and awareness for best in class practices across the insurance industry
  • Problem solver with a curious mindset
  • Expertise in business analysis tools and techniques (Including Agile, Scrum, Kanban)
  • Data driven evaluator using insight from markets, customers, competitors
  • Technical knowledge, understands architecture, development and systems
  • Commercial thinker, challenger of the norm
  • Strong relationship builder and engaging facilitator skill set
  • Confident stakeholder management skills
  • Process and requirements engineer, resolver of ambiguity and conflicts
  • Clear and concise communicator, understands and adapts to the audience
  • Influential knowledgeable and decisive
  • Skilled negotiator, manages complexity
  • Experience with Web technologies
  • Have demonstrable practical experience of working with remote teams in a multi-site environment with previous exposure to remote programming teams.

 

If you are interested in this role or know anyone who will suit the requirement please email your CV to zjones@morganmckinley.com

 

EA License number: 11C5502

EA Name: Jones Zlatka Aleksandrova

Registration Number: R1551071

Consultant Details

Consultant Details

Zlatka Jones
Zlatka Jones
  • Manager | Project, Transformation & Consulting
  • +65 6818 3164
  • zjones@morganmckinley.com