Only for candidates residing in Japan.
Are you a DevOps Engineer looking to build your career in one of Japan's leading FinTech payment platforms? Join a high-performing infrastructure and service operations team responsible for the 24/7 operation of mission-critical payment systems processing millions of credit card and QR code transactions. Working across a modern multi-cloud environment, you'll optimize system performance, troubleshoot complex production issues, and help drive automation initiatives using cutting-edge AIOps technologies.
This is an excellent opportunity to gain hands-on experience supporting large-scale payment infrastructure while contributing to the reliability and scalability of one of Japan's largest digital payment ecosystems.
Key Responsibilities
- Analyze production services and extract operational data to support payment platform performance and stability.
- Investigate incidents, perform root cause analysis, and resolve production issues using tools such as Elasticsearch, Kibana, New Relic, and database monitoring solutions.
- Optimize application and infrastructure performance during peak transaction periods by resolving latency, resource bottlenecks, database connection issues, and thread limitations.
- Assess operational impacts across load-balanced, multi-cloud environments and recommend improvements to system resilience.
- Lead automation initiatives to improve monitoring, incident response, and operational workflows while reducing manual effort through AIOps.
- Collaborate with infrastructure, development, and operations teams to continuously enhance platform reliability and service quality.
Required Skills and Qualifications
Experience:
- Minimum of 5 years' experience in system operations, infrastructure support, or DevOps engineering.
- Proven experience automating operational tasks and improving service reliability.
- Strong background in troubleshooting production incidents and enhancing incident management processes.
- Experience supporting high-availability or mission-critical systems.
Soft Skills:
- Excellent analytical and problem-solving skills with the ability to resolve complex infrastructure and multi-cloud issues.
- Proactive mindset focused on continuous improvement and operational excellence.
- Strong collaboration and communication skills within cross-functional technical teams.
- Flexible approach to supporting critical incidents outside standard business hours when required.
Language Requirements:
- Japanese: Conversational level.
- English: Intermediate to Business level.
Preferred Skills & Qualifications
- Experience supporting FinTech, payment processing, or other high-volume digital services.
- Knowledge of Docker, Kubernetes, relational databases (RDBMS), and application servers.
- Experience with JIRA, Confluence, and other Atlassian products.
- Background in backend application development.
- Experience with project coordination or technical team leadership.
- Familiarity with monitoring tools such as Elasticsearch, Kibana, New Relic, or similar observability platforms.
About the Company
Our client is one of Japan's leading FinTech and digital payment providers, operating a large-scale offline payment platform that processes millions of daily credit card and QR code transactions. Through continuous investment in cloud technology, automation, and platform reliability, the company delivers secure and innovative payment solutions trusted by businesses and consumers nationwide.
Why You'll Love Working Here
- Competitive salary package.
- Opportunity to work on one of Japan's largest multi-cloud payment infrastructures.
- Gain hands-on experience with AIOps, automation, and enterprise-scale DevOps practices.
- Prime Tokyo location with excellent long-term contract opportunities.
- Develop expertise in modern cloud technologies, container platforms, and high-availability systems.
- Collaborate with highly skilled engineers in an innovative and fast-paced FinTech environment.
Don't Miss Out - Apply Now!
