General Affairs Manager - Banking Ops Leadership | Tokyo

A leading financial institution is hiring a General Affairs Manager to lead critical operational functions in Tokyo. This high-impact role oversees office services, vendor management, facility security, and business continuity while aligning with global governance standards. Ideal for a seasoned operational leader from the banking industry, this role offers the opportunity to drive operational excellence in a globally connected environment.

Key Responsibilities

• Serve as the main liaison for GM-OS (General Management - Operational Services) matters in Tokyo, defining processes to enhance governance and efficiency
• Lead and mentor the GM-OS Corporate Services team, cultivating teamwork and high performance
• Manage facility operations, site security, procurement, and continuity planning in line with global policy and local regulations
• Oversee office infrastructure and property maintenance while aligning with corporate real estate strategies
• Coordinate with property managers, vendors, and IT teams to ensure smooth facility operations and contingency readiness
• Act as the in-house lead for outsourced procurement activities, maintaining supplier compliance with KYB and regional procurement standards
• Ensure compliance with internal standards and promote ethical conduct across GM-OS operations in Tokyo

Required Skills and Qualifications

Experience:

• Minimum 8 years' experience in general affairs, operational services, or security-related roles within the banking sector

Education & Certifications:

• Bachelor's degree in Business Administration or Economics
• Facility Management, Security, or Business Continuity certifications are a plus

Soft Skills:

• Proven leadership, team motivation, and conflict resolution capabilities
• Strong interpersonal and stakeholder management skills
• Adaptable, resourceful, and service-oriented

Language Requirements:

• Japanese: Native level
• English: Intermediate to Business level

Preferred Skills & Qualifications

• Background in facility and IT infrastructure coordination
• Experience working in a highly regulated, multinational corporate environment

About the Company

Our client is a globally recognized financial institution with a strong presence in both corporate and retail banking. The firm is well known for its leadership in trade finance, sustainability-driven solutions, and digital transformation across major financial markets.

Why You'll Love Working Here

• International environment with global exposure
• Competitive salary and full benefit package
• Strong support for career advancement and leadership growth
• High-impact position driving core infrastructure and compliance
• Modern office and professional work culture in central Tokyo

Don't Miss Out - Apply Now!