Join a well-established global financial services institution as a Front Office Operations Support Specialist in Tokyo, supporting sales and trading teams across international financial markets.
This opportunity offers hands-on exposure to trade lifecycle management, post-trade operations, trade support, and operational risk controls within a dynamic investment banking environment. You will collaborate with front office, operations, and risk management teams to resolve trading issues, enhance operational efficiency, and ensure smooth transaction processing.
Working in a global, collaborative environment, you will gain valuable experience across financial markets products while contributing to process improvements and operational excellence.
Key Responsibilities
- Front Office Trade Support: Partner with sales, trading, operations, and risk management teams to resolve trade-related issues and support client requirements.
- Post-Trade Operations: Manage daily trading support activities, including trade amendments, cancellations, option expiries, and transaction-related enquiries.
- Trade Lifecycle Management: Support accurate trade processing, booking procedures, and post-trade activities across financial markets products.
- Operational Risk & Controls: Maintain accurate procedures, documentation, and operational controls to minimise processing errors and operational risks.
- Process Improvement: Review existing workflows, identify inefficiencies, and recommend improvements to enhance processing accuracy, efficiency, and turnaround times.
- New Product Support: Assist with new financial product launches, trade booking processes, and operational projects.
- Cross-Functional Collaboration: Communicate effectively with internal stakeholders across front office, middle office, operations, and risk teams in Japan and internationally.
Required Skills and Qualifications
Experience:
- Over 3 years of relevant professional experience, preferably in financial services, banking operations, trade support, or related functions.
- Understanding of trade lifecycle processes, post-trade activities, and financial markets operations.
- Familiarity with trade processing activities, including trade amendments, cancellations, and transaction enquiries.
- Ability to support operational documentation, risk controls, and process improvement initiatives.
- Bachelor's degree.
Soft Skills:
- Excellent communication and interpersonal skills, with the ability to collaborate across multiple departments and international teams.
- Strong analytical and problem-solving abilities to investigate and resolve trade-related issues.
- High attention to detail and accuracy when managing financial transactions and operational processes.
- Effective stakeholder management and organisational skills.
- Proactive mindset with a commitment to improving operational efficiency and maintaining high-quality service standards.
Language Requirements:
- Japanese: Intermediate / Business Level
- English: Intermediate / Business Level
Preferred Skills & Qualifications
- Knowledge of financial markets products, including Foreign Exchange (FX), interest rates, credit, commodities, or structured products.
- Experience working with front office sales and trading teams in an investment banking or global markets environment.
- Familiarity with trade booking systems, post-trade processing platforms, and financial operations workflows.
- Understanding of operational risk management, internal controls, and financial markets procedures.
- Experience supporting new product launches or operational transformation projects.
- Previous exposure to multicultural or international financial institutions.
About the Company
Our client is a well-established international financial services institution with a strong presence in global financial markets.
The organisation offers a collaborative environment where front office, operations, and risk management teams work together to support complex financial transactions and deliver high-quality services.
With supportive teams across global locations, the company provides professionals in Tokyo with valuable exposure to international financial markets, cross-border collaboration, and opportunities to strengthen their expertise in investment banking operations.
Why You'll Love Working Here
- Competitive Compensation: Attractive salary package based on experience and qualifications.
- Global Financial Markets Exposure: Develop expertise in trade lifecycle management, post-trade operations, and a broad range of financial products.
- Hybrid Working Opportunities: Remote work and work-from-home arrangements are available.
- Flexible Working Hours: Flex-time arrangements support a healthy work-life balance.
- Minimal Overtime: Enjoy a work environment that values efficiency and work-life balance.
- International Collaboration: Work alongside experienced sales, trading, operations, and risk professionals across global offices.
- Career Development: Strengthen your expertise in front office operations, trade support, and financial markets processes.
- Flexible Workplace Culture: Benefit from casual clothing policies and permission for side business activities.
Don't Miss Out - Apply Now!
