Customer Engineer - Semiconductor Foundry & PDK | Nagoya

Join a world-class semiconductor foundry specialising in advanced 300mm wafer fabrication as a Customer Engineer (Foundry Technical Account & Project Management) in Nagoya, Japan. This permanent opportunity combines semiconductor engineering expertise, international technical account management and customer-facing project coordination within an established manufacturing organisation.

You will act as the primary technical interface between domestic and international semiconductor customers and internal wafer fabrication teams, ensuring that technical requirements are clearly understood and effectively supported throughout development and prototyping programmes.

The role focuses on semiconductor foundry engineering, Process Design Kits (PDKs), design enablement, IC development support and technical project management, offering exposure to advanced semiconductor manufacturing technologies and global customer relationships.

A key responsibility will be supporting joint development programmes, coordinating engineering activities and helping customers progress smoothly through semiconductor design, tape-out and production ramp-up.

You will manage and coordinate the delivery of semiconductor design technology information, PDKs and design enablement assets, ensuring that customers receive the technical resources required for their development activities.

Working closely with fab engineering facilities and internal technical teams, you will provide practical engineering support during prototype development, address customer technical requirements and facilitate effective communication across organisational boundaries.

The position also involves international customer engagement, including periodic overseas business travel approximately once every three months.

As the organisation continues to expand, you will contribute to improvements in technical account management processes, customer engineering workflows and service capabilities, helping strengthen the foundry's ability to support global semiconductor customers.

This role is ideal for professionals with experience in semiconductor engineering, wafer manufacturing, process integration, IC design, foundry customer support or technical account management who want to develop their expertise in a globally connected manufacturing environment.

Key Responsibilities

• Serve as the principal technical contact for domestic and international semiconductor foundry customers.
• Manage technical communications and coordinate customer requirements across engineering, manufacturing and commercial stakeholders.
• Undertake overseas business travel approximately once every three months to support international customer relationships and technical discussions.
• Provide comprehensive engineering support throughout semiconductor development and prototyping phases.
• Collaborate closely with wafer fabrication engineering facilities to address technical challenges and support customer development programmes.
• Coordinate joint development initiatives and technical project execution, ensuring effective alignment between customers and internal engineering teams.
• Support successful semiconductor tape-out and production ramp-up through proactive technical coordination.
• Deliver, manage and coordinate Process Design Kits (PDKs), semiconductor design technology information and design enablement assets.
• Facilitate clear communication of technical requirements, design-related information and engineering deliverables to relevant stakeholders.
• Identify and address customer technical issues while coordinating appropriate support from internal specialists.
• Contribute to improvements in technical account management workflows and customer engineering service processes.
• Support the continued development of customer-facing engineering capabilities as the organisation expands.
• Build effective working relationships with domestic customers, international semiconductor partners and internal manufacturing teams.
• Maintain accurate technical documentation, project updates and customer communications using standard business tools.

Required Skills and Qualifications

Experience:

• Master's degree or higher in Science, Engineering, Technology or a related technical discipline.
• Demonstrated practical engineering experience within the semiconductor industry.
• Understanding of semiconductor engineering processes and technical customer requirements.
• Ability to coordinate technical activities between semiconductor customers and internal engineering or manufacturing teams.
• Advanced proficiency with Microsoft Excel, PowerPoint and Word for technical documentation, reporting and customer communications.
• Capability to manage technical project information, customer requirements and engineering deliverables accurately and independently.
• Ability to support engineering discussions and resolve technical coordination challenges within a semiconductor manufacturing environment.

Soft Skills:

• Proactive working style and strong sense of ownership, with the ability to manage complex customer technical requirements independently.
• Excellent cross-functional communication and stakeholder alignment skills.
• Ability to bridge the needs of semiconductor customers, wafer fabrication engineers and internal technical teams.
• Strong organisational and project coordination skills to manage technical information and development activities effectively.
• Collaborative approach to technical problem-solving and customer relationship management.
• Clear and professional communication skills when handling technical negotiations and international customer discussions.
• Adaptability and willingness to contribute to continuous improvements in customer engineering services and processes.

Language Requirements:

• English: Minimum TOEIC 500 or above, with strong business reading and writing skills for email correspondence, technical negotiations and international coordination.
• Japanese: Fluent proficiency for effective communication with domestic customers and internal manufacturing teams.

Preferred Skills & Qualifications

• Conversational to fluent Chinese language proficiency for communication with international customers and partners.
• Practical experience in semiconductor process integration.
• Hands-on experience in wafer manufacturing or semiconductor fabrication processes.
• Experience providing customer technical support within a semiconductor business.
• IC design experience gained at a semiconductor Design House or Integrated Device Manufacturer (IDM).
• Direct experience in technical negotiations and project coordination with Outsourced Semiconductor Assembly and Test (OSAT) or IDM partners.
• Familiarity with semiconductor development workflows, PDKs, design enablement or tape-out coordination.

About the Company

Our client is an established world-class semiconductor foundry operating advanced 300mm wafer fabrication facilities in Japan.

Supported by an international parent semiconductor group, the company combines specialised semiconductor manufacturing capabilities with access to global technical expertise and industry networks.

Its technology portfolio includes specialised logic semiconductor solutions, embedded non-volatile memory and power semiconductor technologies.

The organisation serves leading global technology innovators, supporting the development and manufacturing of advanced semiconductor products.

Its foundry engineering teams work closely with customers to support semiconductor design enablement, prototype development, wafer fabrication and production readiness.

The company places importance on technical collaboration, reliable manufacturing operations and responsive customer engineering support, enabling effective coordination between external customers and internal fabrication specialists.

Joining this organisation offers the opportunity to work with advanced semiconductor manufacturing technologies and internationally recognised customers, while building a long-term engineering career in Japan.

Why You'll Love Working Here

• Join a world-class semiconductor foundry operating advanced 300mm wafer fabrication facilities.
• Work within an established business backed by an international semiconductor group.
• Gain exposure to specialised logic, embedded non-volatile memory and power semiconductor technologies.
• Play a key role in international customer engineering and semiconductor technical account management.
• Support joint development programmes, semiconductor tape-out and production ramp-up.
• Build expertise in Process Design Kits (PDKs), design enablement and semiconductor manufacturing workflows.
• Collaborate with global semiconductor customers and specialised wafer fabrication engineers.
• Develop international business experience through overseas travel approximately once every three months.
• Enjoy an excellent work-life balance with 126 annual days off.
• Benefit from 23 days of annual paid leave.
• Take advantage of flexible flextime working arrangements.
• Enjoy long-term location stability through a company policy of no forced relocation.
• Access a customisable Cafeteria Plan offering a range of employee welfare benefits.
• Benefit from a Defined Contribution Corporate Pension Plan.
• Take advantage of employee savings schemes.
• Receive applicable regional and housing allowances.
• Build a long-term career in Japan's semiconductor manufacturing industry through a permanent position in Nagoya.

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