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Employee Communication Plans: Develop and implement communication strategies utilizing internal resources and channels to effectively inform and engage employees.
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Timely Information Dissemination: Review and publish information promptly, including routine and urgent communications, to keep employees informed.
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Advisory Support: Provide communication advice to stakeholders on content and channels; develop, review, edit, and proofread communications to ensure alignment with corporate direction and tone.
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Channel Improvement: Manage and enhance key communication channels and processes, regularly assessing effectiveness through defined metrics and analytics.
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Governance Promotion: Enhance the governance and functionality of communication channels, implementing promotional campaigns to engage users.
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Editorial Calendar Creation: Develop an editorial calendar to share inspiring employee stories and projects, fostering pride and inclusion across the organization.
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SOP Integration: Establish and improve internal communications standard operating procedures (SOPs) and governance policies.
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Performance Standards: Ensure consistent performance standards while encouraging creative thinking in content development and execution.
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Detail Orientation: Maintain focus and quality while managing routine tasks.
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Organizational Skills: Effectively manage multiple priorities, ensuring smooth operations and collaboration with cross-departmental teams.
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A relevant university degree or equivalent qualification in Communication, Media Management, Public Relations, Journalism, or Human Resource Management.
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Extensive experience in translating corporate and HR strategies into actionable communication plans and managing post-implementation activities.
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A minimum of 15 years of management experience with a proven track record in employee communication initiatives and driving behavioral change.
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Strong interpersonal skills with experience in implementing employee engagement strategies.
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Excellent planning, strategic thinking, and execution skills; results-driven with the ability to manage multiple tasks efficiently and accurately.
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Exceptional storytelling and presentation abilities.
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Solid understanding of various communication tools and channels, including intranet sites, mobile apps, and social media platforms, with familiarity in relevant communication technologies and AI tools.
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Proficiency in both written and spoken English and Chinese; proficiency in Simplified Chinese is a plus.
