Associate, Customer Support - Foreign Corporate Bank

Responsibilities

• Handle customer transactions, including inquiries, loans, deposits, FX, onboarding, registration updates, and KYC.
• Coordinate with departments to process transactions efficiently.
• Support Relationship Managers in managing customer relationships and identifying new business opportunities.
• Streamline workflows and train new team members.
• Assist with ad-hoc projects as needed.

Requirements

• Bachelor's degree in Business or a related field.
• 2+ years of banking experience, preferably in corporate banking.
• Knowledge of corporate banking products and operations.
• Customer-focused with strong communication and teamwork skills.
• Proficient in English and Chinese.