My client is seeking a professional, friendly and highly organised Receptionist to join their team, supporting a leading global corporate client based in Dublin.
As the face of the workplace, you'll play a key role in creating a welcoming, professional and seamless experience for employees, visitors, contractors,and suppliers. This is an excellent opportunity to join a dynamic team in a fast-paced corporate environment where exceptional customer service is at the heart of everything you do.
About the role:
As a Receptionist, you will be responsible for managing the front-of-house experience while providing operational and administrative support to the onsite Facilities team.
Key responsibilities include:
- Providing a professional and engaging welcome to all employees, visitors, contractors, and suppliers.
- Managing the reception desk and acting as the first point of contact for all workplace enquiries.
- Greeting visitors, managing the visitor sign-in process using the Envoy system, issuing temporary access badges, and notifying employees of visitor arrivals.
- Supporting access control procedures while maintaining security protocols and confidentiality.
- Handling incoming calls and enquiries with professionalism and discretion.
- Providing administrative support, including data tracking, reporting, and coordinating daily operational activities.
- Assisting employees with workplace enquiries and providing excellent customer service.
- Supporting onsite meetings, events, town halls, lunches, and workplace activities through room setup, printing, signage, and coordination.
- Receiving, sorting, and distributing incoming mail and packages, managing courier shipments, printing shipping labels, and maintaining package storage areas.
- Assisting with property management requests and other facilities-related administrative tasks.
- Maintaining a clean, organised, and welcoming reception area, including seasonal and workplace displays.
- Providing general support for workplace projects and team initiatives as required.
About you:
We're looking for someone who enjoys working with people and takes pride in delivering an exceptional customer experience.
You'll ideally have:
- 1-3 years' experience in a receptionist, front-of-house, hospitality, customer service or office support role.
- Excellent verbal and written communication skills.
- Outstanding customer service and interpersonal skills.
- Strong organisational skills with the ability to multitask and prioritise effectively.
- The ability to work independently and manage your workload with minimal supervision.
- A professional, positive, and approachable manner.
- A high level of discretion when handling confidential information.
- Experience using Microsoft Office (Word, Excel, PowerPoint) and Google Workspace applications.
- Experience using visitor management systems such as Envoy is advantageous but not essential.
