Sales Administrator

Our client, a well-established and market-leading wholesale and distribution company within the plumbing and bathroom sector, is currently experiencing significant growth across the Irish market. As a result of continued expansion, we are seeking to appoint an enthusiastic, customer-focused Sales Administrator to join their busy and dynamic sales team.

This is an excellent opportunity for a motivated individual who thrives in a fast-paced environment and enjoys balancing customer interaction with administrative responsibilities. The successful candidate will play a key role in supporting showroom activities, delivering exceptional customer service, and providing vital support to both internal and field sales teams.

This is a varied and engaging position that will involve:

• Managing telephone, email, and website enquiries from customers and trade professionals

• Generating sales quotations and processing sales orders

• Conducting outbound telephone sales to promote new and existing products

• Coordinating sales orders with the logistics department

• Liaising with customers regarding stock availability, discrepancies, and alternative product solutions

• Providing internal sales support to field-based sales representatives

• Delivering product information and after-sales support to customers and end users

• Proactively engaging in office-based selling initiatives to drive revenue growth

• Handling customer pricing queries

• Assisting with showroom activities as required

Key Attributes

We are seeking a candidate who demonstrates:

• Strong relationship-building skills with both colleagues and customers

• A collaborative approach to ensuring excellent customer satisfaction

• A professional and pleasant telephone manner and presentation

• Excellent organisational skills with the ability to multitask effectively

• A willingness to learn about products, systems, and customer needs

• Strong interpersonal skills and confidence working across all levels of the business

• The ability to manage after-sales queries in a professional and solution-focused manner

Experience & Requirements

• Previous experience in a sales or sales administration role

• Strong communication skills with the ability to work independently and as part of a team

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)

• Experience or knowledge of bathroom/plumbing products is advantageous but not essential

Full training and ongoing support will be provided to ensure the successful candidate can excel in this role.