Title: Project Manager
Job Purpose:
To deliver a portfolio of projects for Multinational Pharma and Food Projects on time, on budget and in full and to help Tekpak in its mission to provide the best technical solution and to be a trusted partner.
Responsible for a Portfolio of Projects:
Scheduling, Logistics, Planning and Budget for a Portfolio of Projects from Project Launch to FAT and SAT / Project Handover.
Responsibilities will include:
- Reporting to the Head of Production & Project Management
- Owning assigned Projects to SAT.
- Owning Project Scope
- Owning Project Schedule
- Owning Project Budget
- Managing complex projects & installation in different regions of the country or abroad, and develop progress / final reports internally and for customers
- Managing design, fabrication, build, electrical wiring and software teams to deliver solutions on time and on budget.
- Obtain customer feedback proactively throughout the project timeline, address customer enquiries and resolve issues
- Managing clients' expectations
- Scheduling periodically client meetings - status calls
- Managing the FAT & SAT for the solutions, ensuring 100% compliance to User Requirements
- Ensuring all documentation for solutions is correct according to specification.
- Demonstrate outstanding customer service through maintaining high quality work environment.
- Manage the supply and delivery of customer samples required for testing purposes
Essential Requirements:
Skills / Experience:
- Three or more years in project delivery roles - e.g. Project Engineer or Project Manager.
- Three or more years of project delivery experience on projects with manufacturing equipment - i.e. Primary, secondary and/or tertiary packaging equipment etc.
- Experience of project managing complex projects - i.e. Multiple work packages, Design, Mech, Elect, Software etc.
- Customer/Client/Stakeholder relationship management experience. Demonstrated success in driving Customer/Client/Stakeholder satisfaction and quality.
- Proficient in communicating effectively, both verbally and in writing.
- Accepts ownership, is accountable and delivers on commitments.
- Experience prioritising and managing multiple tasks/issues simultaneously, detail oriented.
- Influencing and negotiating skills when dealing with clients
- Evidence of strong project delivery skills with commercial awareness
- Flexibility and resilience, including ability to adapt to changing/uncertain conditions.
- Ability to travel domestically and internationally with notice.
- Experience of using an ERP system for planning and reporting.
- Trouble shooting skills
Education:
Preferred Requirements:
Skills / Experience:
- Five or more years in the Pharma and Food Industry would be preferential and experience in the automation and machine building industry with technical systems installations is an advantage too
- Experience in Pharma Validation requirements - URS, DQ, IQ, OQ, PQ, FDS, RTM etc.
Education:
- Certificate of training in project management - e.g. PMP, Agile, etc.
Key Performance Indicators
- Project milestones met
- Risk managed effectively
- Repeat work because of delivering an excellent project
- Budget adherence
- Customer service targets achieved.
Summary of Behavioural Capabilities/Competencies:
- Strong commercial awareness
- Ability to summarise information from many project inputs.
- Emotional Intelligence / The ability to influence and motivate.
- Excellent communicator in one to one and group situations.
- Adaptability and flexibility.
- Strong relationship building skills.
- Results driven.
- Ability to think strategically and practically.
- Excellent planning, detail conscientiousness and organisational excellence.
- Constant innovator and solutions provider.
