Customer Service Representative

Morgan McKinley is recruiting a Customer Service Representative, on behalf of our client, who is established in the engineering sector. This role is part-time, four half-days a week.

Role Summary:

We are seeking an organised and motivated individual to support our service operations team. This position involves administrative coordination related to spare parts, documentation, and internal processes. It's a great opportunity for someone looking to grow in a technical support or service-oriented environment.

Key Responsibilities:

• Prepare and issue pricing estimates for spare parts based on customer requirements.
• Enter and manage orders for spare parts within the internal system.
• Source locally required components and manage their receipt to ensure timely availability.
• Process and track expense claims submitted by service team members.
• Support the preparation of required documentation and permits for service-related activities, including upkeep of customer-specific online platforms.
• Organise and maintain training schedules, records, and certifications for the service team.