Our client is a well-established organisation operating across Ireland, with a strong reputation for delivering high-quality services and maintaining long-term customer relationships. Their success is built on a team of dedicated professionals who are committed to excellence, collaboration, and continuous improvement.
The organisation places a strong focus on innovation and employee development, creating an environment where individuals are encouraged to grow their skills and contribute to the ongoing success of the business.
Due to continued growth, an exciting opportunity has arisen for an experienced Credit Manager to join the team.
This role is responsible for managing the company's credit function. The successful candidate will oversee credit line decisions and act as the direct line manager for the credit team. Using a professional and proactive approach, you will provide clear guidance and support to your team, encouraging productivity and ensuring that targets and deadlines are consistently achieved.
You will also analyse complex debtor ledgers, identify key issues, and provide insight using strong analytical and numerical skills. The position requires close collaboration with commercial teams including sales and pricing departments, so the ability to build strong working relationships is essential.
A strong leader with previous credit and people management experience
Self-motivated and results driven
Eager to continuously develop their knowledge and skills
If you are ready to take on a new challenge, we would love to hear from you.
Lead and manage the credit team
Ensure adequate training, coaching, and development opportunities are provided
Maintain credit, collections, and customer accounts to the highest standards and in line with agreed service levels
Effectively handle customer queries and escalations
Agree and manage customer payment plans
Liaise with debt collection agencies and legal representatives where required
Support colleagues across the business as operational needs arise
Prepare weekly, monthly, and quarterly reports
Represent the organisation in relevant industry forums and meetings where required
Review customer accounts regularly with credit controllers and sales management
Management of the debtors ledger
Maintain strong performance aligned with company KPIs
Agree customer credit terms and limits
Resolve customer queries efficiently
Ensure all customer records are accurately maintained
Ensure relevant financial transactions are processed daily
Ensure compliance with all relevant financial controls and regulations
Minimum 5 years' credit control experience
Minimum 2 years' people management experience
Strong understanding of debtor ledger management
Excellent negotiation and communication skills
Relevant professional qualification is advantageous
Knowledge of financial compliance frameworks is desirable
Full Class B driver's licence and willingness to travel when required
