IT Infrastructure Engineer - Permanent role based in Kilkenny (Hybrid)
Reporting to the IT Transformation Manager, the IT Infrastructure Engineer is responsible for maintaining the business's data centre infrastructure and working together with a managed service provider for data centres and server infrastructure. The role is responsible for overseeing the work performed and managing operational aspects of the managed service provider relationship.
Key Responsibilities:
- Work closely with managed services provider to set up, configure, and maintain hardware and software components within the datacentre, such as servers, storage, and operating systems
- Oversee the central components of the Microsoft IT Infrastructure, such as Active Directory and related core IT infrastructure services, ensuring it is secure, available, performing optimally, and addressing any technical issues in a timely manner
- Oversee and direct managed service providers as they perform routine maintenance tasks and upgrades on central IT infrastructure, in line with Tirlán's security policies and controls
- Ensure the datacentre and central IT Infrastructure complies with security standards and industry regulations, and implement disaster recovery and business continuity plans as needed
- Work collaboratively with other IT teams and business stakeholders to support new initiatives and projects
- Participate in datacentre and central IT Infrastructure related incident management as required liaising with service management, the managed service partner and application teams
- Contribute to the Strategy development of Central IT Infrastructure
Required Skills:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 3+ years' experience in Microsoft IT Infrastructure or similar
- Familiar with IT infrastructure services such as Microsoft Active Directory
- Proven experience working with managed service providers in managing datacentres and IT Infrastructure
- Knowledge of security standards and best practices, including ISO 27001 and NIST
- Familiar with virtualization technologies, such as VMware Technical knowledge of server hardware, operating systems and storage technologies
- Knowledge of data backup and disaster recovery processes
- Networking experience is advantageous
- Experience in working with Cloud Services desirable
- Strong verbal and written communication skills
- Proven analytical and problem-solving skills
- Strong team player with a growth mindset
