Transfer Agency Analyst - Fund Distribution Services
Location: Dublin 2 (Hybrid - 3 days per week onsite)
Contract: 9-month fixed term (high likelihood of extension or permanency)
Overview
An international financial services organisation is seeking an Analyst to join its Fund Distribution Services (FDS) team on a fixed-term basis. The role offers an excellent opportunity to gain exposure to a global asset servicing environment, supporting a wide range of institutional clients and investors.
This position would suit an experienced Transfer Agency or Investor Services professional with strong client focus, excellent attention to detail, and a solid understanding of fund operations, particularly within the Money Market Funds space.
Key Responsibilities
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Manage and resolve investor queries relating to fund information, trade processing, cash management, reconciliations, stock transfers, and general fund documentation.
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Ensure all client and investor files are complete, consistent, and compliant with internal and regulatory standards.
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Liaise with internal teams and external stakeholders including custodians, fund accounting, and compliance teams to ensure timely query resolution.
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Support the maintenance and accuracy of investor data for the duration of client relationships.
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Manage escalations and issues from both internal and external sources, ensuring prompt resolution.
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Identify and implement process improvements and team efficiencies.
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Provide support and guidance to team members to ensure accurate and timely task delivery.
Skills & Experience Required
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4-5 years' experience within Transfer Agency, Investor Services, or Fund Distribution operations.
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Strong knowledge of Mutual Funds and exposure to Money Market Funds highly desirable.
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Solid understanding of trade processing, reconciliations, and fund business rules.
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Experience managing client or investor relationships, with proven ability to make sound operational decisions.
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Proficiency in Microsoft Excel and Word.
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Excellent attention to detail and ability to perform effectively in a high-volume, deadline-driven environment.
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Strong interpersonal, communication, and problem-solving skills.
Personal Attributes
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Client-focused and results-oriented.
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Strong analytical and organisational skills.
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Composed under pressure with a collaborative and proactive approach.
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Business-minded with the ability to build strong working relationships.
What's on Offer
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Competitive salary and benefits package.
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Hybrid working model (3 days onsite, 2 days remote).
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Opportunity to join a collaborative, high-performing international team.
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Exposure to a market-leading financial services organisation with strong potential for extension or permanent employment.
