Technical Business Analyst

A leading multinational financial services institution is seeking a technical Business Analyst to join their team in Dublin. This is an exciting opportunity to play a key role in driving digital transformation initiatives within a well-established and highly respected organisation.

As part of a dynamic digital solutions team, you will be responsible for gathering and analysing business requirements, shaping digital solutions, and supporting the delivery of innovative customer and business-focused projects. This role offers flexible working arrangements and the chance to work in a collaborative, forward-thinking environment.

Key Responsibilities

• Identify and articulate business needs, helping to define clear and actionable objectives for change.

• Facilitate workshops and engage with key stakeholders to gather and document business and functional requirements.

• Work closely with both business and IT teams to design solutions that meet user needs and business goals.

• Create and maintain documentation such as user stories, wireframes, process flows, and business cases.

• Collaborate with developers, testers, and project managers throughout the project lifecycle.

• Contribute to post-implementation activities, including training and user support.

• Support wider digital initiatives including SEO, digital marketing, and social media integration efforts.

What You'll Bring

• 5+ years of experience in a Business Analyst role within financial services.

• Strong knowledge of digital platforms and experience in both Agile and Waterfall project environments.

• Skilled in tools such as Jira and Confluence, with a proven ability to produce high-quality documentation.

• Experience conducting end-user research, managing stakeholder relationships, and supporting solution delivery.

• Excellent communication skills and a detail-oriented mindset.

• Familiarity with policy admin systems and SQL is a plus.

What's on Offer

• Hybrid working model: 2-3 days per week onsite in Dublin

• Join a reputable global firm with a strong presence in the Irish market.

• Work on impactful, customer-centric digital projects in a supportive and award-winning environment.

Ready to take the next step in your digital career? Apply now to learn more and be part of a company that values innovation, flexibility, and continuous improvement.