Role: Senior Retailer Executive
Location: Dublin West/Hybrid
Duration: Permanent
Apply by: 3 April 2026
Our client is looking for a Senior Retailer Executive to support and optimise a growing national retail network, playing a key role in improving operational performance, strengthening compliance, and delivering a more sustainable future. This is a high-impact role combining strategy, operations, and stakeholder engagement in a fast-paced environment.
Responsibilities:
- Lead retailer onboarding, engagement, and ongoing support across independent and national retailers
- Manage escalations and resolve operational issues including in-store processes and equipment challenges
- Use data insights, KPIs, and reporting to identify trends and drive continuous improvement
- Oversee retailer systems, membership data, and ensure accuracy and compliance
- Maintain SOPs, QMS documentation, and support audit readiness
- Collaborate cross-functionally with operations, tech, finance, compliance, and customer teams
Requirements:
* 7+ years' experience in retail operations, customer service, compliance, or similar
* Proven project management and delivery experience
* Strong analytical skills with the ability to interpret data and drive decisions
* Experience managing stakeholders and influencing outcomes
* Ability to manage multiple priorities in a fast-paced, operational setting
* Strong communication skills with both internal teams and external partners
