Are you a highly experienced and dynamic operations leader with a background in the technical, manufacturing, or power industry? Our client, a leading provider of best-in-class critical power solutions, is seeking a Sales Operations Manager to lead their EMEA Sales Operations function.
This is a critical, full-time, office-based leadership role.
The Role
You will be responsible for managing technical estimating and inside sales teams, driving continuous improvement, and optimising processes for operational excellence.
Key Responsibilities Include:
- Providing overall leadership and direction for the EMEA Sales Operations function, fostering a culture of high performance, and aligning departmental activities with company strategy.
- Interfacing with and managing key vendors, partnering with Procurement on optimal pricing agreements, and developing robust pricing tools to ensure consistent tender performance and cost certainty.
- Leading and managing estimating teams across all product categories, overseeing project workload distribution, and ensuring accountability for technical/commercial accuracy and timely, high-quality bid submissions.
- Identifying automation opportunities and implementing software solutions for efficiency and standardisation.
- Managing Inside Sales and Administrative teams, overseeing the quotation and management of Managed Service Agreements and repeatable standard product sales.
- Acting as a key liaison across departments.
Required Skills & Qualifications:
- A Bachelor's degree in Engineering, Business, or a related field (or equivalent professional experience).
- Sales Operations experience in a technical, manufacturing, or critical power environment.
- Proven leadership experience managing cross-functional teams.
- Strong commercial acumen and a deep understanding of the electrical or data centre industries.
- Familiarity with Lean principles and continuous improvement methodologies.
- Proficiency in ERP systems (SAP preferred), Microsoft Office (especially Excel), and CRM tools.
- Exceptional communication, organizational, and analytical skills.
If you are ready to take on a critical leadership role that directly impacts business growth and operational excellence within the EMEA region, we encourage you to apply!
