The Senior Product Manager is a Technical role is an important member of our software development teams. The PM-T works closely in partnership with Product Owners, Solution Architects, and development leads to elaborate technical requirements that meet product business requirements and align with technology standards. The PM-T will need to develop strong working knowledge of all relevant applications and systems to be effective.
Would you like to work on a team that is building industry leading solutions for fighting fraud?
Do you want to learn cutting edge technologies and help solve complex business problems?
Do you have creative problem-solving techniques?
Are you motivated to be a part of an organisation that is driving a world beyond cash?
All about the Role
Technical analysis of product or application hardware and software to ensure that business and functional requirements can be met. The PM-T is a liaison and key communication bridge between the development and business teams.
Clear communication of technical requirements to the development team and development concerns to business stakeholders. The PM-T speaks the language of software development and product management.
Prioritize and identify cross application/system enhancements.
Identify key dependencies and knock-on impacts of new development work.
Lead the development of conceptual/architectural designs and user interface mock-ups.
Collaborate with development staff on software designs.
Identification and integration of technology standards as and when required.
Act as a technical consultant for Business Owners during implementation of new products/services.
Provide subject matter expertise and participate in L4 support escalations.
Lead review sessions of technical requirements.
Document and coordinate audit controls and PCI requirements.
All about You
5 years' experience in similar role
Experience in product, program, or service management with technology.
Experience with organizing and coordinating customer activities with product development roadmaps.
Experience with defining and organizing customer objectives, goals, strategies and metrics.
Experience with facilitating technical and non-technical virtual workshops, trainings and/or problem-solving meetings.
Experience with converting customer use cases into actionable and testable backlog and owning prioritization.
Understands the technologies, architecture design and features that support customer jobs to be done and are able to contribute to technical discussions, decisions and strategy related to a product.
Experience completing end-to-end delivery of software changes or customer onboarding experience that focuses on learning outcomes and metrics to drive continuous improvement.
Strong technical knowledge and capability.
Experience with CI/CD, Cloud infrastructure, enterprise architectural patterns or microservices architecture.
High-energy, detail-oriented and proactive with the ability to function independently with competing demands.
High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities.
Very strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills.
Ability to train/guide more junior resources.
