Front of House - Reception

My client is seeking a Front of House / Receptionist to join their team on a permanent basis. You will play a pivotal role in ensuring the smooth day-to-day running of the clinic where you will manage front-of-house operations, coordinate appointment systems, support clinical staff and maintain the highest standards of customer care.

You'll be joining a close-knit, professional team where flexibility, initiative and a passion for helping people are highly valued.

Key Responsibilities:

• Act as the first point of contact, projecting a positive and welcoming image of the clinic

• Manage reception operations, ensuring smooth day-to-day function

• Handle phone and email inquiries promptly and professionally

• Operate the appointments and payments system, including daily reconciliations

• Liaise effectively with the Cork-based Optima Clinic as required

• Maintain accurate administrative records, including filing and data management

• Support clinical staff with scheduling, patient information and documentation

• Ensure compliance with GDPR and data protection regulations

• Maintain a tidy, professional and welcoming reception and client area

• Oversee cash management, stock control and supplies

About You:

The ideal candidate will bring strong interpersonal and administrative skills, a proactive attitude, and a genuine passion for delivering excellent client service.

You will have:

• Minimum 4 years' experience in a similar front-of-house or healthcare administration role

• Excellent communication and relationship-building skills

• A professional, dependable and polished presentation

• Strong organisational skills with meticulous attention to detail

• The ability to work well under pressure in a busy clinical environment

• A strong work ethic and flexible, team-oriented mindset

• Proven proficiency in Microsoft Office (Word, Excel, Outlook)

• Fluent written and spoken English

Experience within a healthcare or medical clinic setting is a distinct advantage.